Amelia Reed
Grand Rapids,Michigan
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
John Ball.Zoo
03.2024 - Current
- Supervisor Name: Anna Luthringer
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with inventory counts and stocking of merchandise.
- Evaluated customer needs and feedback to drive product and service improvements.
Cashier
Meijer Knapp Coners
Grand Rapids, MI
10.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Take-Out Server
Flo's Restaurants
11.2022 - 04.2023
- Supervisor Name: Carol Johnson
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Worked with a POS system to place orders, manage bills, and handle complimentary items
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally to maintain a positive reputation
- Explained menu items and suggested appropriate options for food allergy concerns
- Answered customers' questions, recommended items, and recorded order information
Education
Bachelor's - Education
Cornerstone University
Grand Rapids, MIHigh School Diploma -
Northview High School
05.2024
Kent Career Technical Center
05.2024
Skills
- Complaint resolution
- Workplace Safety
- Cash Handling
- Customer Service
- Problem-Solving
Certification
- Bloodborne Pathogens
- Bullying
- Mandating Reporting
- FERPA
- Abuse: Identification and Prevention
- Homelessness
Brandingstatement
Enthusiastic and reliable high school student offering excellent customer service and a positive attitude to my next employer.
References
- Simone Tennant, (616) 610-7615, simone.tennant@gmail.com, Wife of church pastor, 8 years
- Michele Wells, (616) 616-634-2171, Michelle wells@gmail.com, High School Mentor, 2 years
Timeline
Cashier
Meijer Knapp Coners
10.2024 - Current
Team Member
John Ball.Zoo
03.2024 - Current
Take-Out Server
Flo's Restaurants
11.2022 - 04.2023
Bachelor's - Education
Cornerstone University
High School Diploma -
Northview High School
Kent Career Technical Center