Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
References
Timeline
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Amelia Russell

Henderson,NV

Summary

My name is Amelia Russell. I am a friendly Bartender with exceptional Bartending and Serving skills and extensive knowledge of spirits. I love to engage with customers one-on-one. I am open and committed to building customer base by providing positive service experience. Additionally, I am successful in delivering quality service in fast-paced environments with high-volumes of patrons and I would love to be considered working for your company!

Overview

6
6
years of professional experience

Work History

Server

Griff's Bar & Billiards
02.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.

Bartender

Velocity E-Sports
09.2022 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender

GameWorks Las Vegas
10.2020 - 09.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Budtender

Green Dispensary
01.2021 - 02.2022
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Packaged regulated products in appropriate exit containers.
  • Managed high volume of cash with 98% accuracy rate.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

True Religion Sales Associate

True Religion Brand Jeans
09.2019 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Represented True Religion by upselling our jeans.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Studio Photographer

Portrait Innovations Photography Studio
04.2018 - 08.2019
  • Photographed high-quality images for various print and digital projects.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Digitally edited photos to enhance appearance.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Leveraged camera gear and equipment to express creative vision.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Displayed portfolio to show off best work to potential clients and promote skills and value.
  • Offered image proofs to help clients choose best photos from shoot.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Leveraged mechanical mounting systems to improve focus and image stability.
  • Kept work area clean for everyone.
  • Worked 12+ hour shifts during Nov/Dec because of holiday photo demands.
  • Utilized various types of camera equipment to capture best possible shots.

Education

Bachelor of Arts - Psychology

Nevada State University
Henderson, NV
05.2024

High school diploma -

Foothill High School
Henderson, NV
06.2016

Skills

  • Supply Restocking
  • Table Bussing
  • Good memory skills
  • Food Running
  • Safe Food Handling
  • Order Delivery Practices
  • Beverage Preparation
  • Health Codes Compliance
  • Payment Processing
  • Suggestive Selling
  • Outgoing Personality
  • Team Training and Development
  • Wine, Beer & Liquor Knowledge
  • Handling Difficult Customers
  • Highly Reliable
  • Classic Cocktails
  • Changing Beer Kegs
  • Creative Mixology
  • Refunds and Exchanges
  • Stock Replenishment

Accomplishments

  • Honors English for 3 high school years.
  • A/B student in high school.
  • Graduated from Foothill High School in 2016.
  • Currently a Senior at Nevada State University with the major of Psychology.
  • A/A+ student in college.
  • 3.8 College GPA.
  • Successfully passed ABC Bartending School for further mixologist and bartending knowledge.
  • Has 3+ years of Serving & Bartending Experience in Las Vegas.

Activities

  • Photographer
  • Writer
  • Musician

References

True Religion Manager: Jaycelyn Sabado

Jaycelyn.e@gmail.com

702-762-4993 


Portrait Innovations Manager: Kurtis Castro

(702) 917-8662


Green Dispensary Manager: Rhys Smith

(702)-339-9293


Bar Manager at Velocity E-Sports: Camille Woods

702-510-2994


Current GM at Griff's Bar & Billiards: Brandon Burch

702-300-4321

Timeline

Bartender

Velocity E-Sports
09.2022 - 09.2023

Server

Griff's Bar & Billiards
02.2022 - Current

Budtender

Green Dispensary
01.2021 - 02.2022

Bartender

GameWorks Las Vegas
10.2020 - 09.2022

True Religion Sales Associate

True Religion Brand Jeans
09.2019 - 06.2020

Studio Photographer

Portrait Innovations Photography Studio
04.2018 - 08.2019

Bachelor of Arts - Psychology

Nevada State University

High school diploma -

Foothill High School

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Amelia Russell