Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amelia Santiago

Fort Payne

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Plasman in fast-paced assembly environments. Proven track record in training and mentoring, enhancing team performance, and ensuring accurate order fulfillment. Adaptable and detail-oriented, committed to delivering exceptional customer service and fostering collaboration among team members.

Overview

8
8
years of professional experience

Work History

Assembly/Molding

Plasman
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked at multiple areas during shift
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Continuous Improvement Associate

The Childrens's Place
10.2020 - 12.2023

• Auditing

• Recieved orders

• Organized certain orders

• Utilized knowledge of various labeling procedures to ensure accurate and consistent order fulfillment.

• Moved around in various departments due to knowledge and training

• Trained new employees

Cashier Trainer

Kentucky Fried Chicken
10.2017 - 06.2019
  • Trained and mentored new cashiers on company policies and customer service best practices.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Managed cash register operations, including balancing drawers at shift end.
  • Monitored inventory levels, restocking merchandise as needed to ensure availability.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

General Business

Northeast Alabama Community College
Rainsville, AL

High School Diploma -

Fort Payne High School
Fort Payne, AL
05.2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Calm under pressure

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assembly/Molding

Plasman
06.2024 - Current

Continuous Improvement Associate

The Childrens's Place
10.2020 - 12.2023

Cashier Trainer

Kentucky Fried Chicken
10.2017 - 06.2019

General Business

Northeast Alabama Community College

High School Diploma -

Fort Payne High School
Amelia Santiago