Amelia Settles
Fort Washington,MD
Summary
Customer-oriented sales professional with 15+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Flooring Specialist
The Home Depot Inc
Oxon Hill, MD
01.2021 - Current
- Provided detailed estimates of labor costs, material costs, and time frames for completion of projects.
- Assessed and measured customer's flooring needs to determine appropriate materials.
- Ordered materials needed for installation of new flooring systems.
- Removed existing floor coverings such as carpet, tile, vinyl., in preparation for installation of new floors.
- Maintained a clean job site throughout the duration of each project.
- Collaborated with other tradesmen on multi-trade jobsites when necessary.
- Provided excellent customer service in order to ensure satisfaction with completed projects.
- Resolved customer complaints promptly and efficiently when they arise during a project.
Cosmetologist
Imagine This Salon & Spa Studios
District Heights, MD
04.2021 - 04.2022
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Advised clients on how to maintain their new hairstyles at home.
- Attended continuing education classes to stay up-to-date with trends in the industry.
Cosmetologist
Hello Kitty
Temple Hills, MD
05.2020 - 08.2021
- Assisted customers in selecting appropriate retail products for their needs.
- Developed a loyal client base through excellent customer service.
- Maintained accurate records of customer services provided.
- Collaborated with other professionals in the beauty industry.
- Engaged with customers by providing friendly conversation during services.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Warehouse Associate
Amazon
Washington, DC
04.2019 - 11.2020
- Maintained accurate inventory records through manual and computerized systems.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Performed cycle counts to ensure accuracy of inventory levels.
- Packed goods for shipment in accordance with customer instructions.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
Education
High School Diploma -
University of The District of Columbia
Washington, DC06-2012
High School Diploma -
Cardoza Senior High School
Washington06-2007
Skills
- Excellent Work Ethic
- Safe Workplace Procedures
- Reliable And Consistent
- Customer Service Delivery
- Job Site Preparation
- Quality Control
- Attentive To Detail
- Confident And Positive Attitude
References
References available upon request.
Timeline
Cosmetologist
Imagine This Salon & Spa Studios
04.2021 - 04.2022
Flooring Specialist
The Home Depot Inc
01.2021 - Current
Cosmetologist
Hello Kitty
05.2020 - 08.2021
Warehouse Associate
Amazon
04.2019 - 11.2020
High School Diploma -
University of The District of Columbia
High School Diploma -
Cardoza Senior High School
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