Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Shaffer

Middletown,NJ

Summary

Responsible, outgoing, and approachable student with excellent communication and leadership skills. Quick learner who is interested in acquiring new capabilities. Seeking to apply my customer service abilities and creativity in any way. Possess a strong work ethic and knowledge of many technological platforms that will aid any company in meeting its goals.

Overview

3
3
years of professional experience

Work History

Receptionist

Jon Lori Salon
Fair Haven, NJ
08.2022 - Current
  • Handle phones to book and confirm appointments.
  • Schedule appointments and manage the salon’s calendar.
  • Greet clients in a friendly manner..
  • Perform financial transactions, including cash and credit cards.
  • Inform clients about new services and discounts.
  • Perform general cleaning tasks and maintain reception areas.
  • Assist with marketing and promotional.
  • Maintain accurate records of customer information and services provided.
  • Upsell services and products to customers.

Hostess and Food Runner

Urban Coalhouse Pizza and Bar
Red Bank, NJ
04.2021 - Current
  • Greet guests as they enter and put them on a waiting list as necessary.
  • Seat guests at tables or in waiting areas.
  • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engage with guests to ensure they're happy with food and service.
  • Respond to complaints and help to resolve them.
  • Answer phone calls, make reservations, and answer questions.
  • Deliver food orders to customers quickly and accurately.
  • Uphold sanitation and food safety principles.
  • Bus tables by removing dirty dishes and trash.
  • Check in with customers to ensure their experience is satisfactory.
  • Assist in setting up tables before service with appropriate utensils, napkins and decorations.

Education

Bachelor of Science - Fashion Merchandising

Marist College
Poughkeepsie, NY
05-2027

High School Diploma -

Middletown High School South
Middletown, NJ
06-2023

Skills

  • Tech Savvy
  • Committed High Achiever
  • Rapid and Adaptive
  • Effective Cross-Functional Communicator
  • Advanced Mathematical Reasoning
  • Original and Creative
  • Proficient in Handling Financials
  • Program Knowledge: Excel, R Studio, Python, Java

Timeline

Receptionist

Jon Lori Salon
08.2022 - Current

Hostess and Food Runner

Urban Coalhouse Pizza and Bar
04.2021 - Current

Bachelor of Science - Fashion Merchandising

Marist College

High School Diploma -

Middletown High School South
Amelia Shaffer