Amelia Sleeman
Corvallis,OR
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of producers in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager
Papas Pizza Parlor
Corvallis, OR
05.2021 - Current
- Ensured product quality and restaurant preparedness with bi-weekly stock and produce orders through McDonalds wholesale, Pepsi Co., 2Towns, Bigfoot and Columbia Beverage Co.
- established community relationships through fundraising and outreach
- Maintained high Company safety and sanitation standard with monthly cross-parlor inspections
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to keep labor cost under 25%
- Opened and closed location and monitored shift changes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Wait Staff Member
Zio Gino Pizza & Grill
Chatham, NJ
10.2019 - 06.2021
- Handled a high volume of customers nightly
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Front of House Manager
1031 Meals
Mobile, AL
10.2020 - 03.2021
- Managed out of state deliveries in a timely and organized fashion
- Kept track of stock and ordering through U.S Foods.
- Facilitated Lunches and breakfast for private schools, 300+ students.
- Kept customers informed on various health trends and diets with a focus on Keto and Whole 30
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
Chatham High School
Chatham, NJ06.2020
Skills
- Policy Implementation
- Staff Development
- Customer Relationship Management (CRM)
- Budget Control
Timeline
Manager
Papas Pizza Parlor
05.2021 - Current
Front of House Manager
1031 Meals
10.2020 - 03.2021
Wait Staff Member
Zio Gino Pizza & Grill
10.2019 - 06.2021
Chatham High School