Amelia Strehlow
Cheney,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
10.2021 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
Bachelors of Interdisciplinary Studies - Psychology, Criminal Justice, And Japanese
Eastern Washington University
Cheney, WA06.2024
Associate of Arts - Criminal Justice
Centralia Community College
Centralia, WA06.2021
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Online ordering familiarity
- Online Order Processing
- Flexible Schedule
- Relationship Building
- Merchandise Selection
- Purchase Recommendations
- Problem-Solving
- Multitasking Abilities
- Time Management
- Teamwork and Collaboration
- Organizational Skills
- Team building
- Food safety and sanitation
- Professionalism
Languages
Japanese
Full Professional
american sign language
Limited Working
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Personal Shopper
Walmart
10.2021 - 12.2023
Bachelors of Interdisciplinary Studies - Psychology, Criminal Justice, And Japanese
Eastern Washington University
Associate of Arts - Criminal Justice
Centralia Community College