Amelia Sukin
Las Vegas
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Runner/Barback
Whiskey Liquor Up Saloon
05.2022 - Current
- Provided excellent customer service by being attentive to guests' needs and requests
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time
- Provided superior customer service by quickly and efficiently delivering food to guests
- Exhibited strong multitasking skills when working under pressure during peak hours
- Assisted servers with delivering food to tables and refilling beverages
- Utilized knowledge of menu items to provide accurate descriptions of dishes to customers upon request
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Checked ID cards and verified bar guests were of legal age.
Sales Associate
Tillys
06.2021 - 05.2022
- Operated cash register and POS to process sales transactions and handle payments
- Engaged with guests to understand and anticipate customer service needs
- Built relationships with potential customers by providing helpful advice on product selection
- Encouraged customers to make additional purchases and suggested relevant items
- Introduced promotions and sale opportunities, enticing customers
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
Sandwich Artist
Subway
09.2019 - 05.2020
- Handled cash and credit card transactions and handed back correct change
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Ensured compliance with food safety regulations through consistent maintenance of sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2021
Skills
- Menu familiarity
- Customer service excellence
- Training and mentoring
- Anticipating Customer Needs
- Decision-Making
- Restaurant Etiquette
- Effective multitasking
- Relationship building
Certification
- Food Handlers Card
- Drivers License
- Sheriff’s Card
- TAM card
Timeline
Food Runner/Barback
Whiskey Liquor Up Saloon
05.2022 - Current
Sales Associate
Tillys
06.2021 - 05.2022
Sandwich Artist
Subway
09.2019 - 05.2020
High School Diploma -
Shadow Ridge High School
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