Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Oriented and trained new staff on proper procedures and policies.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Worked effectively in fast-paced environments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Dog Trainer and Daycare Attendant
My 4 Dogs Academy and Spa
Murfreesboro, TN
07.2022 - 11.2023
Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.
Prepared and administered medications and treatments as prescribed by veterinarian.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Trained animals in behavioral compliance or other special routines or commands.
Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
Patient Care Technician and Telemetry Technician
Ascension St. Thomas Rutherford
Murfreesboro, TN
01.2023 - 10.2023
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assisted nursing staff with medical procedures to support patient care plans.
Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
Streamlined the admission process for telemetry patients by quickly setting up monitoring equipment and accurately inputting data into the electronic health record system.
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Collaborated with physicians to implement appropriate interventions based on real-time telemetry data, contributing to improved patient outcomes.
Dog Trainer
Invisible Fence Brand
Nashville, TN
02.2023 - 05.2023
Consulted with owners to discuss behavioral concerns and determine final goals.
Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
Traveled Up to 2 hours to client homes to evaluate and train their pets.
Streamlined client communication by introducing digital progress tracking system, keeping pet owners informed and engaged.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Education
High School -
Riverdale High School
Murfreesboro, TN
05.2022
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Medication administration
Creative problem solving
Dog body language interpretation
Dog training
Certification
Basic Life Support (BLS) - American Heart Association.
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
OSHA 10 Certified
Canine and Feline CPR and First Aid Certification
Timeline
Certified Medical Assistant
Hometown Family Medical
09.2023 - Current
Dog Trainer
Invisible Fence Brand
02.2023 - 05.2023
Patient Care Technician and Telemetry Technician
Ascension St. Thomas Rutherford
01.2023 - 10.2023
Dog Trainer and Daycare Attendant
My 4 Dogs Academy and Spa
07.2022 - 11.2023
Basic Life Support (BLS) - American Heart Association.
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC