Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Imelda Nzegbuna

Scrum Master/Project Manager
Harrisburg,PA

Summary

Mission- focused Scrum Master bringing 10+ years of experience coaching and mentoring highly skilled teams, achieving ambitious goals in challenging IT environment. Communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows and excellent reputation for resolving problems and improving customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

Ascensus
11.2021 - Current
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
  • Established and enforced project timelines and deadlines.
  • Optimized existing workflows by analyzing performance metrics and implementing continuous process improvements tailored to specific organizational needs.
  • Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
  • Promoted customer-centric approach by incorporating user feedback into product development processes, ensuring end-user satisfaction.
  • Identified and implemented cost-saving measures in IT projects.
  • Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.

Senior Scrum Master

Prudential Financial
Roseland, NJ
06.2021 - Current
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Facilitated daily Scrum meetings to debrief progress, troubleshoot snags and establish goals for following day.
  • Supporting teams to ensure Defects are being prioritized and resolved.
  • Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
  • Investigated and corrected or escalated project problems.
  • Assessed and analyzed customer requirements to develop effective IT project plans.

Snr. Scrum Master

Compass Healthcare
Baltimore, MD
12.2018 - 05.2021
  • Coached teams in agile principles and best practices and provide necessary training to create positive mindset for Agile methodologies and removing Impediments.
  • Working with various IT teams responsible for implementation and overall management in developing Cutting edge healthcare Solution.
  • Continuously refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of Project deadlines.
  • Coached and mentored teams for high better performance.
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews and sprint retrospectives.

Scrum Master

Focus Transit Logistics
Carlisle, PA
11.2013 - 11.2018
  • In managing customer expectations for project deliverable and managed internal stakeholder communications resulting in 21% increase in customer engagement with new features.
  • Delivered training and provided Coaching/ Mentoring support for all teams since transformation from Waterfall to Agile.
  • Deep understanding of agile and lean principles and how to underpin Scrum processes.
  • Shielded scrum team from external interference for optimal productivity and success of agile process.
  • Applied agile methodology to shorten cycle time and achieve target margins.

Business Analyst

Focus Transit Logistics
Carlisle, PA
03.2013 - 09.2013
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

Scrum Master/ Project Manager

Standard Organization Of Nigeria
01.2012 - 01.2013
  • Provided management for 25+ internal personnel, contractors and vendors.
  • Adhered to industry practices, company standards and safety protocols in all work.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.

Jnr.Scrum Master/Legal Advisor

Corporate Affairs Commission
, Nigeria
11.2010 - 12.2011
  • Provided legal advice to variety of small and mid-sized businesses involved in multiple types of litigation.
  • Coordinated with judicial officers, attorneys, court case managers and probation officers while serving multi-cultural community.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Education

Bachelor of Laws(LLB) -

Madonna University
07.2010

Skills

  • Waterfall, Agile
  • Processes: Scrum, DevOps, Kanban, XP, SAFe
  • Agile Tools: JIRA, Confluence, Mural, RTC, Trello, Version one
  • Office Tools: MS Office suite (All); Adobe ,Share Point, PowerPoint, SDLC
  • Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms such as Webex, Zoom, Skype;
  • Scrum Skills: Meeting, Facilitation,Servant Leadership; Agile planning & Best Practices, Forecasting, Agile Games, Agile estimation and Coaching, Mentoring, Exceptional Communication,and networking,Collaboration & Conflict resolution,Continuous Integration,Prioritizing/ Multi-Tasking,Risk Mitigation and Management,Data Analysis, Teamwork

Certification

Certified Scrum Master (CSM) Certified SAFE Scrum Master (SAFe 5.0)

Additional Information

  • Award: , Most engaged Scrum Master Award- Presented by Scrum Team at Focus Transit Logistics 08/2018.

-References Available upon Request

Timeline

Senior Scrum Master

Ascensus
11.2021 - Current

Senior Scrum Master

Prudential Financial
06.2021 - Current

Snr. Scrum Master

Compass Healthcare
12.2018 - 05.2021

Scrum Master

Focus Transit Logistics
11.2013 - 11.2018

Business Analyst

Focus Transit Logistics
03.2013 - 09.2013

Scrum Master/ Project Manager

Standard Organization Of Nigeria
01.2012 - 01.2013

Jnr.Scrum Master/Legal Advisor

Corporate Affairs Commission
11.2010 - 12.2011

Bachelor of Laws(LLB) -

Madonna University
Imelda NzegbunaScrum Master/Project Manager