Imelda Nzegbuna
Scrum Master/Project Manager
Harrisburg,PA
Summary
Mission- focused Scrum Master bringing 10+ years of experience coaching and mentoring highly skilled teams, achieving ambitious goals in challenging IT environment. Communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows and excellent reputation for resolving problems and improving customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Scrum Master
Ascensus
11.2021 - Current
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency.
- Managed various IT projects to meet deadlines and customer requirements.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Established and enforced project timelines and deadlines.
- Optimized existing workflows by analyzing performance metrics and implementing continuous process improvements tailored to specific organizational needs.
- Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
- Promoted customer-centric approach by incorporating user feedback into product development processes, ensuring end-user satisfaction.
- Identified and implemented cost-saving measures in IT projects.
- Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
Senior Scrum Master
Prudential Financial
Roseland, NJ
06.2021 - Current
- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Facilitated daily Scrum meetings to debrief progress, troubleshoot snags and establish goals for following day.
- Supporting teams to ensure Defects are being prioritized and resolved.
- Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
- Investigated and corrected or escalated project problems.
- Assessed and analyzed customer requirements to develop effective IT project plans.
Snr. Scrum Master
Compass Healthcare
Baltimore, MD
12.2018 - 05.2021
- Coached teams in agile principles and best practices and provide necessary training to create positive mindset for Agile methodologies and removing Impediments.
- Working with various IT teams responsible for implementation and overall management in developing Cutting edge healthcare Solution.
- Continuously refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of Project deadlines.
- Coached and mentored teams for high better performance.
- Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews and sprint retrospectives.
Scrum Master
Focus Transit Logistics
Carlisle, PA
11.2013 - 11.2018
- In managing customer expectations for project deliverable and managed internal stakeholder communications resulting in 21% increase in customer engagement with new features.
- Delivered training and provided Coaching/ Mentoring support for all teams since transformation from Waterfall to Agile.
- Deep understanding of agile and lean principles and how to underpin Scrum processes.
- Shielded scrum team from external interference for optimal productivity and success of agile process.
- Applied agile methodology to shorten cycle time and achieve target margins.
Business Analyst
Focus Transit Logistics
Carlisle, PA
03.2013 - 09.2013
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Scrum Master/ Project Manager
Standard Organization Of Nigeria
01.2012 - 01.2013
- Provided management for 25+ internal personnel, contractors and vendors.
- Adhered to industry practices, company standards and safety protocols in all work.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Jnr.Scrum Master/Legal Advisor
Corporate Affairs Commission
, Nigeria
11.2010 - 12.2011
- Provided legal advice to variety of small and mid-sized businesses involved in multiple types of litigation.
- Coordinated with judicial officers, attorneys, court case managers and probation officers while serving multi-cultural community.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Education
Bachelor of Laws(LLB) -
Madonna University
07.2010
Skills
- Waterfall, Agile
- Processes: Scrum, DevOps, Kanban, XP, SAFe
- Agile Tools: JIRA, Confluence, Mural, RTC, Trello, Version one
- Office Tools: MS Office suite (All); Adobe ,Share Point, PowerPoint, SDLC
- Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms such as Webex, Zoom, Skype;
- Scrum Skills: Meeting, Facilitation,Servant Leadership; Agile planning & Best Practices, Forecasting, Agile Games, Agile estimation and Coaching, Mentoring, Exceptional Communication,and networking,Collaboration & Conflict resolution,Continuous Integration,Prioritizing/ Multi-Tasking,Risk Mitigation and Management,Data Analysis, Teamwork
Certification
Certified Scrum Master (CSM) Certified SAFE Scrum Master (SAFe 5.0)
Additional Information
- Award: , Most engaged Scrum Master Award- Presented by Scrum Team at Focus Transit Logistics 08/2018.
-References Available upon Request
Timeline
Senior Scrum Master
Ascensus
11.2021 - Current
Senior Scrum Master
Prudential Financial
06.2021 - Current
Snr. Scrum Master
Compass Healthcare
12.2018 - 05.2021
Scrum Master
Focus Transit Logistics
11.2013 - 11.2018
Business Analyst
Focus Transit Logistics
03.2013 - 09.2013
Scrum Master/ Project Manager
Standard Organization Of Nigeria
01.2012 - 01.2013
Jnr.Scrum Master/Legal Advisor
Corporate Affairs Commission
11.2010 - 12.2011
Bachelor of Laws(LLB) -
Madonna University