Ambitious, hardworking Customer service provider possessing extensive knowledge of industry changes. Motivated business professional bringing 7 years of experience in providing services to customers in the United States Postal Service. Driven Cosmotologist with 23 years as part of a busy salon. Enjoys making clients comfortable and happy.
Overview
31
31
years of professional experience
Work History
Postal Service Sales Associate
United States Pistal Service
06.2017 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and delivery of mail and packages.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Provided Passport Services which include financial transactions and personal identifiable information.
Owner/Hairdresser
Designs By Amelia
10.1997 - 05.2016
Assessed customer needs and gave advice about hair style and color options.
Sold and promoted hair care products and cosmetics.
Updated customer information records to track services provided.
Educated clients about products and self-maintenance for healthy hair.
Cut, colored and styled clients' hair with precision.
Expanded client base by 100% through direct referrals.
Styled hair for large events such as annual fashion shows and special hair
Completed safety training and certifications.
Weighed lab samples and pigments to achieve proper color.
Advised customers on proper treatment of dry and damaged hair.
Introduced salon to alternative hair therapies involving natural herbs.
Assessed customer needs and gave advice about hair style and color options.
Sold and promoted hair care products and cosmetics.
Updated customer information records to track services.
Provided outstanding customer service.
Senior Hairdresser
Yonne's Hair Affair
05.1994 - 10.1997
Cut, colored and styled clients' hair with precision.
Offered color swatches to help clients choose desired hair color.
Expanded client base by 85% through direct referrals.
Styled hair for large events such as annual fashion shows and special hair expos.
Advised customers on proper treatment of dry and damaged hair.
Assessed customer needs and gave advice about hair style and color options.
Sold and promoted hair care products and cosmetics.
Updated customer information records to track services provided.
Educated clients about products and self-maintenance for healthy hair.
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve