Amelie Dorchies
Cary,IL
Summary
Reliable customer service provider. 2+ years Cashier, Hostess, Server Assistant, Banquet Server experience. Responsibilities include: cash handling, problem solving, upselling target items while providing friendly and attentive customer support, as well as phone and various POS experience.
Overview
3
3
years of professional experience
Work History
Server
Wild Asparagus Catering
07.2022 - Current
- Carry out professional service, retaining polite and friendly approach at all times.
- Maintain event cleanliness during service by promptly clearing dishes after each course.
- Ensure timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Host/Food Runner
Outback Steakhouse
02.2022 - 08.2023
- Managed call ahead reservations efficiently to accommodate walk-in guests and reduce wait times.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Crew Member
Freddy's Frozen Custard & Steakburgers
03.2021 - 10.2021
- Performed cash, card and check transactions to complete customer purchases.
- Prepared custard orders while maintaining a clean work environment.
- Improved customer satisfaction by providing friendly and efficient service at the register and drive-thru window.
Education
BBA - Marketing
University of Wisconsin - Milwaukee
Milwaukee, WI05.2027
High School Diploma -
Cary Grove High School
Cary, IL05.2023
Skills
Communication, Teamwork Approachable, Dependable, Cash Management, Product Recommendations
Timeline
Server
Wild Asparagus Catering
07.2022 - Current
Host/Food Runner
Outback Steakhouse
02.2022 - 08.2023
Crew Member
Freddy's Frozen Custard & Steakburgers
03.2021 - 10.2021
BBA - Marketing
University of Wisconsin - Milwaukee
High School Diploma -
Cary Grove High School
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