Motivated and dependable professional with experience in fast-paced food service and teaching, bringing strong customer service, communication, teamwork, and multitasking skills. Eager to learn and grow as a barista while providing friendly, efficient service and creating a positive experience for every customer. Quick to learn new skills, adaptable in fast-paced environments, and committed to being a reliable member of the team.
Work History
Shepherd's Coffee
1 Year 2 Months
Nalani Cortez | 06.2025 - Current
Greeted customers warmly to create welcoming atmosphere
Delivered friendly customer service to enhance customer satisfaction
Managed orders and processed cash transactions accurately
Welcomed and greeted customers
Presented pastries to customers
Worked effectively in fast-paced environment
Preschool Teacher
2 Years 7 Months
All Aboard Preschool | 01.2024 - Current
Developed and implemented engaging lesson plans tailored to diverse learning styles.
Fostered a positive classroom environment that encouraged social and emotional development.
Collaborated with parents to support children's learning objectives and behavioral goals.
Guided children in developing essential skills through hands-on activities and interactive play.
Mentored junior teachers, sharing best practices for classroom management and instructional strategies.
Led curriculum enhancement initiatives that improved educational outcomes across all age groups.
Analyzed student progress data to inform teaching strategies and identify areas for improvement.
Teachers Aide
2 Months
Tutor Time | 10.2023 - 12.2023
Designed and implemented age-appropriate lesson plans to foster infant development and learning.
Cultivated a safe and nurturing environment, ensuring health and safety standards were consistently met.
Collaborated with parents to provide updates on child progress and developmental milestones.
Assisted in giving other teacher breaks
Kept classroom and feeding areas clean, neat, and safe.
Promoted development of social, emotional, and communication skills in infants.
Crew Member
1 Year 1 Month
Chipotle Mexican Grill | 09.2022 - 10.2023
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service
Welcomed and greeted customers
Worked well with teammates and accepted coaching from the management.
Collaborated with team members to optimize workflow during peak hours.
Trained new crew members on operational procedures and safety protocols.
Monitored inventory levels, reporting discrepancies for timely replenishment.
Assisted in maintaining equipment functionality through regular cleaning and maintenance checks.
Program Leader
5 Months
Think Together | 01.2023 - 06.2023
Followed daily checklist
Monitored children during snack time
Led an hour a day of physical activity
Organized and managed different age groups
Taught classroom respectful and behavioral skills
Assisted in reading and homework time
Sports for Learning Coach
1 Month
Sports for Learning Program | 06.2021 - 07.2021
Coordinate growth mindset activities for the students before attending Elsinore Middle School and Tuscany Hills Elementary School
Engage elementary and middle schoolers in social, behavioral, and physical games and activities
Maintain activity schedule based on age group
Head to multipurpose room depending on weather conditions
Provide safe, fun, and educational explanations for each game and the purpose to playing that particular game (teamwork, organization, communication, collaboration, balance, etc.)
Communicate with front office staff with electronic device for emergency situations
Manage groups of kids for thirty- minute cycles for 3 hours Monday-Thursday every morning
Plan age appropriate activities depending on the day of the week
Little Cityzens Coach
1 Month
Little Cityzens | 04.2021 - 05.2021
Teach and Coach a team of 8-year-old boys and girls in a six-week course the basics of soccer
Create outlines/ agendas of the practice sessions
Foster learning environment through soccer activities and drills
Participate in the exercises, drills, and games to encourage players
Assist other Coaches in their practice if needed
Communicate with parents on practice schedule and gear needed
Problem solve with conflicts
Education
High School Diploma
Temescal Canyon High School | Lake Elsinore | 12.2020
High School Diploma
Calvary Murrieta Christian Academy | Murrieta, CA | 06.2022
Associate of Arts - Child Development
Mt. San Jacinto College | Menifee, CA | 05.2025
Skills
Team Management
Customer Service
Cash handling & POS
Multitasking in fastt-paced environments
Friendly
welcoming attitude
Organization
Time Management
Problem-solving
Flexible and adaptable
Community Service & Volunteer Work
CITY SC: Volunteered as a referee, assistant coach, and team manager for 5 years.
Cornerstone Community Church: Volunteered in High School ministry as a leader, working alongside other leaders and the Director and Pastor
• Cornerstone Community Church: Volunteered at the Coffee Shop, welcoming and greeting customers, taking orders, and preparing drinks.