Amellia Williams
Houston,TX
Summary
Dedicated Transportation Professional focused on ensuring timely and safe transit for passengers. Maintained equipment reliability and trained new staff, enhancing overall operational efficiency. Committed to continuous learning and growth within the organization.
Overview
1
1
Certification
4
4
years of post-secondary education
17
17
years of professional experience
Work History
Bus Operator
REM Services, Inc
Houston, USA
06.2022 - Current
- Managed pick-up and drop-off schedules, enhancing punctuality for passengers.
- Coordinated bus return times, optimizing overall service efficiency.
- Transported patrons along fixed routes, ensuring timely arrivals at destinations.
Security Officer
Westex
Houston, USA
09.2021 - 03.2022
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential hazards and suspicious activities.
- Patrolled properties with hourly walkarounds, noting any irregularities to ensure safety and security.
- Responded promptly to alarms and emergencies following established protocols.
- Checked in with dispatch to confirm start and end times for shifts.
Warehouse Supervisor
Swissport Cargo
Humble, USA
08.2016 - 09.2021
- As planes land we unload the planes putting the boxes on a pallet to be put on trucks.
- Unloaded trucks in warehouse to prepare shipments for distribution. to be put on a pallet to be placed on a plane.
- Trained new staff on warehouse procedures and equipment usage, facilitating smooth onboarding.
- Unloaded trucks and organized pallets for loading onto planes.
Customer Service Representative
IRT
Houston, Tx
02.2010 - 08.2016
- Assisted customers with inquiries and resolved issues effectively.
- Managed customer accounts and updated information in the database.
- Collaborated with team members to enhance service delivery processes.
Education
High School Diploma -
North Shore Senior High
Houston, Tx 08.2004 - 06.2008
Skills
- Bus Driving
- CDL with passenger endorsement
- Commercial Driving
- Shuttle Driving
- Route Management
- Route Optimization
- Safety Protocols
- Mechanical knowledge
- Customer service
- Communication skills
Certification
- Passenger Endorsement, 08/01/22, 12/01/30
- Guard Card, 08/01/22, 12/01/30
- CDL B, 08/01/22, 12/01/30
- Air Brake Endorsement, 08/01/22, 12/01/30
- CDL, 08/01/22, 12/01/30
- Driver's License
Languages
English
Additional Information - Authorized To Work
Authorized to work in the US for any employer.
Professional Summary - Job Objective
Having a career with opportunities for advancement. Learning and growing within the company.
Timeline
Bus Operator
REM Services, Inc
06.2022 - Current
Security Officer
Westex
09.2021 - 03.2022
Warehouse Supervisor
Swissport Cargo
08.2016 - 09.2021
Customer Service Representative
IRT
02.2010 - 08.2016
High School Diploma -
North Shore Senior High
08.2004 - 06.2008