Amer Saljic
Macomb,MI
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
8
8
years of professional experience
Work History
Business Analyst
Schaeffler Group USA
Troy, MI
02.2023 - Current
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
Product Owner
Ford Motor Company
08.2021 - 12.2022
- Led and executed end-to-end testing for Amazon's Alexa integration within Ford vehicles
- Developed validation plans for multiple Foundational Products
- Developed a foundational understanding of TDKs to provide additional support during product testing
- Tested Foundational Products within production vehicles and provided feedback on bugs and defects
- Led meetings to triage issues and defects within end-to-end testing
- Worked on the HMI for multiple vehicles to tested product enrollment
- Worked with various backend systems to ensure the integrity of the end-to-end testing
- Oversaw entire product deployments from vision and creation to rollout and delivery
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work
- Contacted proper stakeholders to share changes to project scope and timelines
- Managed multiple projects effectively in demanding environment with tight deadlines.
Information Technology Helpdesk Analyst
Credibly
09.2019 - 04.2020
- Responded to helpdesk ticket requests
- Helped managers across various departments with various technology requests
- Wiped hard drives, imaged new laptops and desktops, and dispatched equipment based upon request
- Created a database for the technological equipment in the company.
Information Technology Helpdesk Intern
05.2019 - 09.2019
- Helped the company prepare and move offices from Troy, MI to Southfield, MI
- Responded to helpdesk ticket requests
- Handled responsibility all equipment inventory across our 3 offices in MI, AZ, and NY
- Designed business plan for purchasing new and necessary equipment for the 3 offices.
Junior Designer Intern
Proper Tooling
10.2015 - 06.2016
- Worked close with mechanical and civil engineers to make molds for plastic parts for various automakers
- Detailed and printed layout pages for components in each mold
- Organized files into zip files and prepared invoices to be sent to the main broker firms.
Education
Bachelor of Business Administration - Information Technology Management
University of Michigan - Dearborn
05.2021
Skills
- Requirements Specifications
- Strategic Vision
- Scrum Methodology
- Agile Principles
- System Integration Testing
- Agile and Scrum Environments
- UAT Support
- Project Organization
- User Documentation Production
- Test Case Scenarios
- Business Planning
- Gap Analysis
- Workflow Analysis
- Business Process Improvement
Timeline
Business Analyst
Schaeffler Group USA
02.2023 - Current
Product Owner
Ford Motor Company
08.2021 - 12.2022
Information Technology Helpdesk Analyst
Credibly
09.2019 - 04.2020
Information Technology Helpdesk Intern
05.2019 - 09.2019
Junior Designer Intern
Proper Tooling
10.2015 - 06.2016
Bachelor of Business Administration - Information Technology Management
University of Michigan - Dearborn