America Gisselle Alonso
BELL GARDENS,California
Summary
Results- driven retail professional with nearly three years of experience and a consistent record of high performance in customer-facing roles. Recognized as a top sales performer within division, with strengths in building customer relationships, understanding needs, and driving revenue. Versatile team member with experience in sales, cashiering and stock operations, and a strong ability to adapt in dynamic environments. Brings excellent communication, a proactive work ethic, and a focus on delivering measurable results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Foot Locker
05.2024 - Current
- Recognized as Top Sales Performer in the kids division for one full year, consistently exceeding individuals sales targets and KPIs.
- Delivered personalized, confidence-driven customer experience by identifying client needs and recommending curated product selections.
- Built strong, repeat client relationships through product knowledge, trend awareness, and authentic engagement.
- Contributed to visual merchandising standards and maintained elevated store presentation aligned with brand expectations.
- Thrived in a fast-paced retail environment while maintaining high conversion rates and team collaboration.
- Supported onboarding and peer development by leading through performance and customer service excellence.
Sales Associate
Kids Foot Locker
Montebello, CA
10.2023 - 05.2024
- Proactively initiated client interactions, building trust with both children and parents to drive sales.
- Assisted families with product recommendations based on fit, comfort and lifestyle needs.
- Cultivated in-depth product knowledge of footwear trends, sizing, and brand features.
- Supported visual merchandising and ensured store presentation met brand standards.
- Contributed to team sales goals through consistent performance and customer engagement.
- Adapted quickly to fast- paced shifts while maintaining positive energy and professionalism.
Education
Cypress College
Cypress, CAHigh School -
Bell Gardens High School
Bell Gardens, CA06.2022
Skills
- Tailored solutions to address changing client needs and expectations
- Conducted thorough reviews and assessments to identify and rectify discrepancies
- Executed communication initiatives to ensure clarity and alignment among stakeholders
- Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered a customer-centric culture that prioritized client needs and expectations
- Managed merchandising strategies and staff training to promote effective apparel retailing and maximize store efficiency
- Mastered complex tasks efficiently, contributing to overall project success
- Achieved project milestones through effective collaboration with cross-functional teams Enhanced team efficiency by implementing streamlined communication processes Drove successful outcomes by fostering a culture of teamwork and shared goals
- Leveraged market insights and customer feedback to consistently exceed sales targets and deliver outstanding results
Languages
English
Spanish
Timeline
Sales Associate
Foot Locker
05.2024 - Current
Sales Associate
Kids Foot Locker
10.2023 - 05.2024
Cypress College
High School -
Bell Gardens High School