America Jimenez
Ponder,TX
Summary
Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Knowledgeable in schedule, records and front desk management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am bilingual, fluent in Spanish (read, write, and speak )
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Texas Health Heart & Vascular Specialist
2022.12 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Clinical Receptionist
Texas Health
2022.08 - 2022.12
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Enhanced office productivity by handling high volume of callers per day.
Cashier
The Sports Hangar
2019.01 - 2021.01
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Emptied trashcans and transported waste to collection areas.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Tallied cash drawer at beginning and end of each work shift.
Education
Highschool -
Ponder High School
Ponder, TXCMA Certification -
North Central Texas College
Gainesville, TX08.2022
Skills
- Appointment Scheduling
- Payment collection
- Patient Scheduling
- Inpatient care
- Attention to Detail
- Dependable and Responsible
- Professional demeanor
- BLS & ACLS Certified
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Texas Health Heart & Vascular Specialist
2022.12 - Current
Clinical Receptionist
Texas Health
2022.08 - 2022.12
Cashier
The Sports Hangar
2019.01 - 2021.01
Highschool -
Ponder High School
CMA Certification -
North Central Texas College
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
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