America Lovera

• Greeted guests with a warm and friendly attitude to create a great experience.
• Answered questions, took orders, and provided menu recommendations.
• Operated cash register and handled payments accurately.
• Ensured the front area was clean, organized, and well-stocked.
• Worked as part of a team in a fast-paced environment to deliver excellent service.
• Handled customer concerns and resolved issues quickly and professionally.

• Prepared treatment rooms by setting up instruments and materials to ensure efficiency and patient comfort.
• Maintained a clean, organized, and sterilized environment following all infection control protocols.
• Monitored and stocked inventory, ensuring supplies were readily available and up to date.
• Assisted doctors during procedures and provided chairside support to ensure smooth patient care.
• Welcomed and supported patients by explaining procedures, answering questions, and ensuring a positive experience.
• Assisted at the front desk when needed, including scheduling appointments, managing phones, and verifying patient information.
• Maintained accurate patient records and documentation in the system.
• Worked collaboratively with the team to keep the office running efficiently and professionally.

My dental assisting education provided me with hands-on experience in patient care, infection control, and maintaining a clean, safe clinical environment. I learned how to prepare treatment rooms, sterilize instruments, assist during procedures, manage supplies, and support front office tasks when needed. Most importantly, I developed strong communication skills and learned how to make patients feel comfortable, welcomed, and cared for while working as part of a professional healthcare team.