ANDRANIKA SANDERS
Clarks,LA
Summary
Dedicated and compassionate healthcare professional pursuing EKG & Phlebotomy career. Brings hands-on patient care experience and a strong background in customer service and team leadership. Skilled in maintaining patient safety, infection control, and accurate documentation while delivering empathetic, high-quality support in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
VXI Global Solutions
06.2024 - Current
- Assisted a high volume of customers daily with professionalism and empathy.
- Handled inquiries, complaints, and order resolutions to ensure customer satisfaction.
- Accurately processed transactions, updated databases, and provided detailed product information.
- Maintained a calm and solutions-focused demeanor in high-stress situations.
Certified Nursing Assistant
Lakeview Community Home
06.2023 - 07.2024
- Provided compassionate assistance with activities of daily living, including bathing, feeding, and mobility support.
- Monitored and documented patient conditions, promptly reporting any physical or behavioral changes.
- Transported patients safely to treatment units using wheelchairs and stretchers.
- Maintained a clean, sanitary, and organized patient environment according to healthcare standards.
- Delivered meals and assisted residents during feeding, ensuring dietary requirements were met.
Assistant Manager
Brookshire Grocery
02.2022 - 11.2022
- Supervised and trained team members to maintain store efficiency and excellent customer service.
- Assisted with inventory control, cash management, and daily store operations.
- Supported team performance through coaching, scheduling, and process improvements.
- Collaborated across departments to maintain a safe and productive work environment.
Education
Diploma - EKG & Phlebotomy Technician
Unitech Training Academy
West Monroe, LA03.2026
High School Diploma - undefined
Caldwell Parish High School
Columbia, LA05.2021
Skills
- Assisted in performing phlebotomy procedures to collect blood samples Supported patients during blood draw processes to ensure comfort and safety Maintained cleanliness and organization of work area to promote efficient operations
- Assisted in placing EKG leads accurately to support patient monitoring Collaborated with healthcare team to ensure proper lead placement for optimal results Followed protocols for EKG lead application to enhance diagnostic accuracy
- Monitored and recorded vital signs to ensure patient health and safety
- Executed specimen collection procedures to ensure accurate diagnostic results
- Delivered exceptional customer service to enhance client satisfaction and loyalty
Timeline
Customer Service Representative
VXI Global Solutions
06.2024 - Current
Certified Nursing Assistant
Lakeview Community Home
06.2023 - 07.2024
Assistant Manager
Brookshire Grocery
02.2022 - 11.2022
High School Diploma - undefined
Caldwell Parish High School
Diploma - EKG & Phlebotomy Technician
Unitech Training Academy