Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Americle Quinn

Phoenix,Arizona

Summary

Highly motivated and results-driven professional with a proven track record in high-volume beverage preparation at Starbucks, consistently achieving a 95% customer satisfaction rate. Bilingual and reliable, excels in fast-paced environments while managing multiple tasks. Demonstrated success in training and mentoring team members to meet performance goals, and deliver exceptional service. Committed to continuous improvement and operational excellence.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
Anchorage , Alaska
04.2024 - Current
  • Completed up to 40 deliveries per week, with a 99% order accuracy, and a 98% on-time rate.
  • Maintained a 4.9/5.0 customer satisfaction rating through reliable service and clear communication.
  • Built customer loyalty by resolving issues quickly and providing consistent, high-quality experiences.
  • Contributed to a 10% increase in repeat customers through dependable service and attention to detail.

Seasonal Worker

Target
Phoenix, AZ
09.2024 - 01.2025
  • Delivered fast and friendly service to over 200 customers daily during peak holiday seasons.
  • Supported sales, restocking, cashiering, and online order fulfillment to maintain store flow and meet sales goals.
  • Maintained organized displays and inventory, contributing to successful promotional events like Black Friday and Cyber Monday.
  • Achieved 98% cash-handling accuracy and assisted with daily operations across multiple departments.

Master Barista

Starbucks
Anchorage, AK
03.2021 - 01.2025
  • Served up to 150 customers daily with precision, enhancing a 95% customer satisfaction rate.
  • Led and trained new hires, improving team performance and onboarding efficiency.
  • Managed daily operations, assigned tasks, and resolved customer concerns as shift lead.
  • Maintained inventory and health compliance standards, achieving zero safety violations.
  • Improved order processing speed using POS systems and mobile ordering platforms.

Server/Hostess/Expo/To-Go Server

On The Border
Anchorage, AK
01.2021 - 01.2023
  • Reduced guest wait times by 65% through effective seating strategies and optimized table turnover.
  • Handled POS transactions accurately and efficiently during high-volume shifts.
  • Collaborated with kitchen and service teams to improve food running and customer satisfaction.
  • Enhanced guest experience by clearly communicating menu details, and promoting specials.

Childcare Provider

Connecting Hearts
Anchorage, AK
01.2019 - 01.2022
  • Delivered compassionate care to children with mental health, and developmental challenges.
  • Facilitated daily routines, including meals, hygiene support, and medication oversight.
  • Maintained detailed care logs for effective communication with healthcare providers and families.
  • Ensured a safe, clean, and nurturing environment, supporting children’s emotional well-being.

Education

High School Diploma -

West Anchorage High School
Anchorage
05-2023

Some College (No Degree) -

GRAND CANYON UNIVERSITY
Phoenix, AZ

Skills

  • POS system operation
  • Bilingual (English & Spanish)
  • Beverage preparation
  • Reliability and punctuality
  • Task management
  • Effective communication
  • Adobe Creative Suite proficiency
  • Problem solving
  • Conflict resolution
  • Scheduling expertise
  • Sales strategies
  • Training and mentoring

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Seasonal Worker

Target
09.2024 - 01.2025

Delivery Driver

DoorDash
04.2024 - Current

Master Barista

Starbucks
03.2021 - 01.2025

Server/Hostess/Expo/To-Go Server

On The Border
01.2021 - 01.2023

Childcare Provider

Connecting Hearts
01.2019 - 01.2022

High School Diploma -

West Anchorage High School

Some College (No Degree) -

GRAND CANYON UNIVERSITY

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