Amerie Latimer
St. Cloud,FL
Summary
Ambitious customer service manager equipped to handle customer operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
Language
4
4
years of professional experience
Work History
Receptionist
Parnell healthcare
Daytona Beach, Florida
10.2023 - Current
- Greeted patients and visitors with a professional and friendly demeanor.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments and maintained accurate patient records efficiently.
- Coordinated office supplies and ensured stock levels were maintained regularly.
- Assisted healthcare professionals by preparing necessary documentation for patient visits.
- Collaborated with team members to improve workflow and communication in the office.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Handled patient inquiries, providing information on services offered by the healthcare facility.
Crew Member
KFC Restaurant
Daytona Beach, FL
08.2022 - 06.2023
- Assisted customers with orders, ensuring a positive dining experience.
- Prepared food items according to KFC standards and recipes.
- Maintained cleanliness and organization of workstations during shifts.
Education
Sea Breeze High School
Daytona Beach, FLSkills
A bilingual hospitality professional fluent in English and Spanish with a strong background in delivering compassionate, high-quality customer service Skilled in guest relations, active listening, and resolving issues quickly to ensure complete satisfaction Adept at working in fast-paced environments, managing multiple daily tasks with a positive attitude, and building genuine rapport with diverse groups of people
- Appointment scheduling
Languages
Spanish
Professional
Timeline
Receptionist
Parnell healthcare
10.2023 - Current
Crew Member
KFC Restaurant
08.2022 - 06.2023
Sea Breeze High School