Fast-thinking Emergency Medical Technician with 11 years of experience and 2 years of dispatch experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.
Overview
14
14
years of professional experience
Work History
Dispatch Supervisor/EMT
McCormick Ambulance
01.2021 - Current
Directed dispatching, routing, and tracking of 40 fleet vehicles.
Supervised team of 6 employees and provided training focused on maximizing overall performance.
Closely monitored dispatch board to triage and prioritize over 1,000 daily calls.
Maintained meticulous employee records to accurately track attendance and productivity.
Military Police Officer
United States Air Force
04.2017 - Current
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
Searched vehicles, buildings, and homes for evidence of stolen property.
Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Provided emergency response security, eliminating hazards and potential dangers.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
Ambulance Driver
Los Angeles County Ambulance Services
09.2019 - 09.2020
Successfully maintain clean, valid driver's license and access to reliable transportation.
Proved successful working within tight deadlines and fast-paced atmosphere.
Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
Assisted patients onto ambulance gurney and with transfer into ambulance.
EMT / FTO / Dispatcher
McCormick Ambulance
05.2011 - 09.2019
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Read system maps and caller information, and documented all details in system.
Answered calls from automatic routing system and took basic information from callers.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Enhanced existing material with new additions.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Education
N/A - Fire Science
Santa Ana College
Santa Ana, CA
05.2013
Diploma - General Studies
Marina High School
Huntington Beach, CA
06.2010
Certificate - Emergency Medical Technician
Coastline ROP
Costa Mesa, CA
06.2010
Skills
Interpersonal Communication
Patient Assessments
Patient Management
Cardiopulmonary resuscitation
Good listening skills
Data management
Multitasking abilities
Critical thinking
Computer proficiency
Flexible & Adaptable
Customer Service
Public relations
Medical Emergency Response
Multitasking and organization
Vital signs monitoring
Airway management
Medical equipment operation
Patient stabilization
Behavioral emergencies
Time management
Problem-solving
Patient care
Splinting techniques
Decision-making
Medical documentation
Medical terminology
Defibrillator operation
Patient assessment
Oxygen administration
Patient transport
Clear communication
Calm under pressure
Timeline
Dispatch Supervisor/EMT
McCormick Ambulance
01.2021 - Current
Ambulance Driver
Los Angeles County Ambulance Services
09.2019 - 09.2020
Military Police Officer
United States Air Force
04.2017 - Current
EMT / FTO / Dispatcher
McCormick Ambulance
05.2011 - 09.2019
N/A - Fire Science
Santa Ana College
Diploma - General Studies
Marina High School
Certificate - Emergency Medical Technician
Coastline ROP
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