Disability Advocacy
Higher Education
Multi-Cultural Diversity and Education
Amethyst Turner
Chesterfield,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Passionate about education and serving students and individuals with disabilities on achieving personal goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
State of Indiana Department of Correction
Pendleton IN
05.2024 - Current
- Coordinated administrative tasks, ensuring efficient office operations and compliance with departmental policies.
- Maintained accurate records and documentation, enhancing data retrieval processes across the department.
- Assisted in developing training materials for new and current staff, improving efficiency and knowledge retention of the grievance process.
- Acted as a liaison to ensure professional and calm resolution of offender grievances, fostering collaboration among the incarcerated, families, legal representatives, and correctional staff.
Assistant to Activty Director, Interim Director
Beaumont Rehabilitation and Skilled Nursing Center
Anderson, IN
01.2023 - 05.2024
- Assisted with clerical tasks to support daily operations. Aided in marketing curriculum planning to enhance program offerings. Provided technical support to the activity director for smooth execution of events.
- Lead activities throughout the facility, with special training in the memory care units.
- Float as a front desk receptionist, or interim director, as needed.
Activity Director
Cardon and Associates
Anderson, IN
05.2021 - 12.2022
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Coordinated special events, enhancing community involvement and participation levels.
- Collaborated with staff to optimize scheduling and resource allocation for activities.
- Supervised Activities assistant.
- Maintained departmental documentation to state standards.
Senior Technical Advisor
Concerntrix Corporation
Daleville, IN
06.2018 - 09.2020
- Mentored junior staff on best practices for technical troubleshooting and project management.
- Delivered exceptional results under tight time constraints while balancing competing priorities effectively.
- Resolved escalated customer concerns promptly, maintaining a positive company image and fostering continued business relationships.
Direct Support Professional
Hopewell Center
Anderson, IN
01.2017 - 06.2018
- Facilitated daily living activities, education and vocational support to enhance client independence and quality of life.
- Monitored and documented client progress, ensuring compliance with care standards.
- Collaborated with multidisciplinary teams to coordinate effective care strategies for adults and students with disabilities.
- Assisted with clerical needs of the main office as needed.
Education
Bachelor of Arts - Public Relations (Communications), Spanish Studies
University of Southern Indiana
Evansville, IN12-2016
Skills
- Customer service with Moderate Spanish skills
- Data entry
- Computer skills and Typing Speed 50 WPM
- Office administration
- Time management
- Microsoft Office Suite
- Able to work in groups, or independently
- Multi-line phone proficiency
- Self starter
- ]
Accomplishments
Employee of the Quarter - March 2025
Employee of the Month March 2023
Employee of the Month May 2022
Certification
Joni and Friends institute on Disability -disability studies certificate
Interests
Timeline
Administrative Assistant
State of Indiana Department of Correction
05.2024 - Current
Assistant to Activty Director, Interim Director
Beaumont Rehabilitation and Skilled Nursing Center
01.2023 - 05.2024
Activity Director
Cardon and Associates
05.2021 - 12.2022
Senior Technical Advisor
Concerntrix Corporation
06.2018 - 09.2020
Direct Support Professional
Hopewell Center
01.2017 - 06.2018
Bachelor of Arts - Public Relations (Communications), Spanish Studies
University of Southern Indiana