Open To Work
Amgela Bradley
Fayetteville,TN
Summary
Pharmacy professional with comprehensive expertise in medication management and patient interaction. Adept at maintaining precise medication records, compounding medications, and supporting pharmacists in daily operations. Known for team collaboration and adaptability in dynamic environments, ensuring optimal patient care and workflow efficiency.
Overview
29
29
years of professional experience
Work History
Certified Pharmacy Technician
Carter’s Drug Store
1997.09 - 2026.03
- Executed accurate and efficient processing of prescriptions to meet diverse patient needs.
- Supported pharmacists in medication preparation and labeling processes under supervision.
- Oversaw inventory management to ensure optimal stock levels of medications and supplies.
- Facilitated patient education on medication usage and potential side effects.
- Partnered with healthcare professionals to enhance patient care initiatives.
- Resolved customer inquiries by delivering exceptional service and support.
- Oversaw monitoring of medication expiration dates to ensure compliance with safety standards.
- Administered pharmacy management software to ensure precise record-keeping and documentation.
- Mentored pharmacy technicians on standard procedures and best practices to enhance service quality.
- Managed incoming phone calls, providing timely responses to inquiries from customers and healthcare providers.
- Managed stocking, labeling, and inventory of medication to ensure accurate record-keeping.
- Executed accurate entry of prescription and insurance information into patient profiles.
- Facilitated consultations with insurance company representatives to streamline claims processing.
- Optimized patient care through precise prescription filling and timely dispensing.
- Enhanced customer satisfaction by providing friendly, personalized service during transactions.
- Resolved customer inquiries in-person and via telephone by facilitating order placements, navigating systems, and locating products.
- Facilitated resolution of problematic prescriptions and addressed customer inquiries to enhance pharmacy efficiency.
- Operated computerized and automated systems for medication dispensing and patient profile management.
- Facilitated preparation, distribution, and storage of pharmaceuticals.
- Administered medication counting, measuring, and compounding in accordance with established protocols.
- Ensured compliance with drug storage procedures by maintaining accurate registries and records for controlled substances.
- Addressed complex non-routine issues, including third-party billing discrepancies and customer service challenges.
- Facilitated direct communication with doctors' offices through telephone, fax, and email correspondence.
- Validated and confirmed accuracy of customer and insurance provider information.
- Facilitated communication with prescribers to verify medication dosages and obtain refill authorizations.
- Partnered with pharmacists to address medication-related challenges, enhancing patient outcomes.
- Managed restocking of pharmacy shelves with up-to-date merchandise to enhance sales performance.
- Facilitated enhanced patient adherence through provision of clear medication instructions and prompt resolution of concerns.
- Optimized pharmacy operations by organizing supplies and enhancing workspace layout.
- Guided customers in selecting over-the-counter products by providing expert recommendations.
- Facilitated communication among healthcare professionals to enhance patient care transitions between providers and facilities.
- Analyzed workflow processes to identify improvement opportunities and executed changes to enhance efficiency within pharmacy operations.
- Executed strategies to reduce wait times for prescription pickups, enhancing customer satisfaction.
- Engaged in continuous professional development initiatives to enhance expertise in pharmaceutical care.
- Cultivated robust partnerships with local healthcare providers to enhance collaborative efforts for improved patient outcomes.
- Oversaw medication safety through meticulous verification of prescription orders and drug interactions.
- Executed precise calculations of dosages for filled prescriptions and prepared accurate prescription labels.
- Executed comprehensive pharmacy operations with a strong focus on accuracy, efficiency, and service quality.
- Executed counting and labeling of prescriptions, ensuring accuracy in item and quantity.
- Executed diverse pharmacy operational activities with a strong focus on accuracy, efficiency, and service quality.
- Facilitated patient communication to gather prescription details and medical histories.
- Established and updated patient profiles to accurately reflect current medications and insurance information.
- Facilitated collaboration between physicians and insurance agency representatives to expedite resolution of prescription discrepancies.
- Executed packaging and labeling of prescriptions, ensuring accuracy in dosage, side effects, interactions, and refill instructions.
- Facilitated customer engagement at pharmacy by addressing inquiries regarding prescriptions and over-the-counter products.
Education
High School Diploma -
05.1989
Skills
Our pharmacy offered bubble packaging for nursing homes, assisted living, and all other patients who needed help with their medication I was the person who carried out that role for over 10 years and had a good relationship with all my patients
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$20/hr - $25/hrTimeline
Certified Pharmacy Technician - Carter’s Drug Store
1997.09 - 2026.03
Trumann High School - High School Diploma,