Amhara Simmiolkjier
Port St. Lucie Florida,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Red Lobster
Ft. Pierce, FL
12.2024 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Prepared checks, itemizing total meal costs and taxes.
- Trained new employees to perform duties.
- Anticipated guest needs, and satisfying customers by topping off drinks and offering condiments, napkins, and other items.
Server
Thirsty Turtle
Ft. Pierce, FL
09.2022 - 06.2024
- I greeted guests and provided menus.
- I have provided outstanding customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared drinks according to standard recipes.
- I took orders from customers accurately and promptly.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on the cash register and point-of-sale system.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored the dining room for cleanliness and proper setup at all times.
Education
High School Diploma -
St. Lucie West Centennial Highschool
Port St. Lucie Florida05-2022
Skills
- Guest Engagement
- Exceptional customer service
- Team member support
- Food Running
- Table Setting
- Specials Knowledge Retention
- Safe Food Handling
- Strong Work Ethic
- Conflict resolution
Certification
- Serve Safe Certified
- COA certified
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Server
Red Lobster
12.2024 - Current
Server
Thirsty Turtle
09.2022 - 06.2024
High School Diploma -
St. Lucie West Centennial Highschool
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