Ami Voss
Stillwater,OK
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Patient Service Specialist
Nextcare - Access Medical Center
12.2022 - Current
- Check in and out patients
- Collect patient copays or deductibles
- Collect past due balances
- Verify insurance
- Answer incoming calls and make outgoing calls
- Review test results with patients
- Schedule follow-up appointments
- Daily closing batch
- Complete patient and/or provider medical records requests
Substitute
Stillwater Public Schools
12.2022 - Current
- Fill in for absent teachers
- Maintain lesson plans the teacher has provided
- Ensure a safe and clean environment for children
- Coordinate appropriate activities
Lead Master Teacher - Preschool
Richmond Public Schools
08.2022 - 10.2022
- Create lesson plans
- Create an age appropriate schedule for the classroom
- Organize crafts and activities
- Ensure a safe and clean environment
- Supervise children from ages 2-4 years old
- Prepare children with learning activities and skills for entry into Preschool
- Keep records of children's progress, routines and interests
Lead Master Teacher - Preschool
Open Hearts Daycare
07.2021 - 08.2022
- Create lesson plans
- Create an age appropriate schedule for the classroom
- Organize crafts and activities
- Ensure a safe and clean environment
- Supervise children from ages 3-5 years old
- Serve and assist with meals
- Prepare children with learning activities and skills for entry into Preschool
- Keep record or children's progress, routines and interest
Receptionist/Medical Coding and Billing Specialist
Neuroscience Specialists
08.2017 - 03.2020
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Check in and out patients under 10 doctors
- Schedule follow-up appointments
- Collect patient payments and past due balances
- Create surgery prepay estimates
- Send out 3 & 6 month past due notices to patients
- Surgery pre-certification
- Assist schedulers in their job duties
- Schedule diagnostic imaging (CTs and MRIs)
- Answer income calls and make outgoing calls
Education
Associate of Arts - Early Childhood Development
Redlands Community College
El Reno, OK2024
Certificate of Mastery - Early Childhood Development
Redlands Community College
El Reno, OK2017
High School Diploma -
Southmoore High School
Moore, OK05.2012
Skills
- Punctual and Hardworking
- Patient Registration
- Reliability and Dedication
- Bookkeeping Support
- Billing Issue Resolution and Support
- Organization and Time Management
- Patient Greeting
- Medical Filing
- Document Filing
- Insurance Verification
- 50 WPM Typing Speed
- Customer Service
- Works efficiently under pressure
- Works wells in a fast paced environment
- Team player
- Problem solving
- Critical thinking
- Active listening
- Adaptability
Accomplishments
- Awarded the Summa Cum Laude Award during my time at Redlands Community College in December of 2017.
- Achieving a current GPA of 3.65 at Redlands Community College.
Timeline
Patient Service Specialist
Nextcare - Access Medical Center
12.2022 - Current
Substitute
Stillwater Public Schools
12.2022 - Current
Lead Master Teacher - Preschool
Richmond Public Schools
08.2022 - 10.2022
Lead Master Teacher - Preschool
Open Hearts Daycare
07.2021 - 08.2022
Receptionist/Medical Coding and Billing Specialist
Neuroscience Specialists
08.2017 - 03.2020
Associate of Arts - Early Childhood Development
Redlands Community College
Certificate of Mastery - Early Childhood Development
Redlands Community College
High School Diploma -
Southmoore High School
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