A’mia Duirden
Levy
Hayward,CA
5
years of professional experience
Reliable and compassionate professional with experience in education, customer service, and healthcare. Skilled in supporting students’ academic and emotional needs while providing excellent customer service in fast-paced environments. Known for strong communication, organization, and the ability to manage multiple responsibilities while staying calm under pressure. Committed to creating a safe, positive, and supportive environment and working effectively as part of a team.
Work History
YEP Program Leader
11 Months- Implemented differentiated instruction techniques to meet diverse learning needs of students.
- Supervised students to ensure safety, maintain a structured environment, and enforce positive behavior expectations.
- Provided clear progress updates regarding student performance for staff and parents.
- Developed engaging lesson plans aligned with curriculum standards and student learning objectives.
Check-In Ambassador (Front Desk/Admin)
1 Year- Delivered front desk and clerical support to maintain smooth school administration.
- Manage confidential files, process invoices, and track meal counts.
- Communicate with staff and management to support daily operations.
- Greeted customers and clients to create a a welcoming atmosphere.
Behavior Technician
4 Months- Implemented individualized treatment plans for clients with behavioral challenges.
- Conducted data collection and analysis to track client progress and outcomes.
- Provided support during therapy sessions, reinforcing skills learned through interventions.
Teacher Aide
6 Months- Mentored new aides on best practices for classroom management and student engagement.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Team Member
11 Months- Managed high-volume service demands while maintaining fast, accurate delivery.
- Prepared food, handled orders, and resolved customer concerns.
- Assisted in training new team members on operational procedures and customer service standards.
Sales Associate
1 Year 6 Months- Delivered high-quality customer service while managing transaction processing.
- Guided customers in product selections and facilitated returns and exchanges.
- Assisted in inventory management, ensuring accurate stock levels and efficient product placement.
- Resolved customer inquiries and complaints promptly, improving satisfaction ratings consistently.
Education
Medical Assisting Certificate
- Nursing Coursework
- Medical Assisting Program
High School Diploma
Skills
Teaching Support
Classroom Management
Front Desk & Administrative Support
Customer Service
Communication
Organization
Time Management
Multitasking
Professionalism
Computer Skills
Issue resolution
Patient Care
Timeline
YEP Program Leader
Hayward Unified School District
10.2025 - CurrentRead More
Check-In Ambassador (Front Desk/Admin)
Levy
09.2025 - CurrentRead More
Behavior Technician
Butterfly Effects Inc.
01.2024 - 05.2024Read More
Teacher Aide
Creative World Preschool
07.2023 - 01.2024Read More
Team Member
Vitality Bowls
01.2022 - 12.2022Read More
Sales Associate
Shoe Palace
06.2021 - 12.2022Read More
Eden Area ROP
from Medical Assisting Program
Read More
Mt. Eden High School
High School Diploma
Read More
SEIU-UHW Healthcare Opportunities Program
Read More
Unitek College
Medical Assisting Certificate
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Chabot College
from Nursing Coursework
Read More