Amiah Garrett
Chesapeake,VA
Summary
Motivated professional with a background in Medical Laboratory Technology and customer service. Handles analytical tasks and team collaboration, ensuring quality interactions and attention to detail. Committed to contributing positively to healthcare environments through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Waitress
Chili's Restaurant
Sasebo, Japan
10.2018 - 06.2021
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Monitored dining area for cleanliness and organization, contributing to a welcoming atmosphere.
- Assisted in managing inventory levels by restocking supplies as needed during shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained knowledge of menu items, specials, and promotions to enhance guest experience.
- Supported needs of 22 person wait staff who attended to specific needs of countless customers daily for Chillis restaurant with social relevancy and intentionality.
Education
Associate of Applied Science - Medical Laboratory Technology
Tidewater Community College
Virginia Beach, VA06-2027
High School Diploma -
E.J. King High School
Sasebo, Japan06-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Payment processing
- Service prioritization
- Tableside service
- Table bussing
- Ordering procedures
- Guest relations management
Timeline
Waitress
Chili's Restaurant
10.2018 - 06.2021
Associate of Applied Science - Medical Laboratory Technology
Tidewater Community College
High School Diploma -
E.J. King High School