Amiah Gillespie
Land O' Lakes,FL
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
7
7
years of professional experience
Work History
Operations Lead
Amazon
Tempe , Arizona
07.2021 - Current
- Developing policies and procedures that promote a safe working environment.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Creating reports on operational activities, performance metrics and customer feedback.
- Implemented strategies to take advantage of new opportunities.
Lifeguard
Hurricane Harbor Over Six Flags
Phoenix, Arizona
03.2019 - 07.2021
- Kept equipment in good working order with frequent inspections and minor repairs.
- Assisted with orientation sessions for new lifeguards in training.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Observed sections of assigned water zone of responsibility.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
Cashier Team Lead
Krispy Kreme
Avondale, Arizona
01.2018 - 03.2019
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Checked personal identifications during alcohol and tobacco sales.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered phone calls to assist customers with questions and orders.
Education
GED -
GED
Phoenix, Arizona10-2019
Skills
- Motivational attitude
- Strong team building skills
- Workforce management
- Capacity planning
- Facility management
- Logistics management
- Procedure implementation
- People management proficiency
- Order fulfillment
Timeline
Operations Lead
Amazon
07.2021 - Current
Lifeguard
Hurricane Harbor Over Six Flags
03.2019 - 07.2021
Cashier Team Lead
Krispy Kreme
01.2018 - 03.2019
GED -
GED