Banquet Server
Doubletree By Hilton
Bloomington, United States
09.2021 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained flexible work schedule to meet event needs.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Adapted service based on customer requests and kitchen readiness.
- Executed synchronized meal service simultaneously serving multiple guests.
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Monitored dietary restrictions and served guests with special needs.
- Prepared serving and appetizer trays and set tables at diverse events.
- Returned reusable goods and serving equipment for inventory and restock.
- Social interactions, greeting people, asking if they need anything, etc.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Collaborated with various team members to meet guests' requests.
- Boosted hotel quality and service scores from by motivating and supporting guest service and employees.
- Housekeeping
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.