Amida Simmons
Lithonia,GA
Summary
Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
21
21
years of professional experience
Work History
Process Assistant
Amazon
Jefferson, GA
09.2022 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Assisted coworkers and staff members with special tasks on daily basis.
Seasonal Non-Inventory Receiver (T-3)
Amazon
Jefferson Ga
10.2020 - 01.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Regularly reviewed invoices and double-checked orders.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
General Laborer
People Ready Staffing
Tampa, FL
02.2003 - 07.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
- Read work orders to determine work assignments and equipment and materials needed.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
- Handled supply and equipment inventories and distribution for workers.
Inbound Dock Clerk
Amazon
Jefferson, GA
06.2020 - 06.2020
- Verified loads to check pack count, part number and batch number and initialed tags.
- Obtained driver signatures on shipping paperwork and sealed trailers.
- Verified pulled loads and signed off on official sheet.
- Directed forklift drivers on loads ready for pulling or shipment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Warehouse Worker
Amazon
Jefferson, GA
08.2017 - 06.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Strapped items down over protective padding to secure throughout transportation.
Waitress
Rosati's Authentic Chicago Pizza
Atlanta, GA
04.2017 - 09.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - Business Administration
University of Maryland Global Campus
Aldelphi, MD07.2026
No Degree - Business Entreprenuership
University of Arizona Global Formerly Ashford Univ
Chandler,AZ07.2026
Associate of Arts - Cosmetology
Remington College of Tampa
Tampa, FL03.2014
Skills
- Productivity Standards
- Constructive Feedback
- Operational Standards
- Operational Efficiency
- Strategic Decision-Making
- Management Support
- Operational Excellence
- Special Projects
- Safety Awareness
- Employee Communications
- Safety Management
- Reviews and Escalations
- Job Assignments
- Directing Team Members
- Production Work
- Corrective Actions
- Cross-Functional Collaboration
- Knowledge Base
Timeline
Process Assistant
Amazon
09.2022 - Current
Seasonal Non-Inventory Receiver (T-3)
Amazon
10.2020 - 01.2021
Inbound Dock Clerk
Amazon
06.2020 - 06.2020
Warehouse Worker
Amazon
08.2017 - 06.2020
Waitress
Rosati's Authentic Chicago Pizza
04.2017 - 09.2018
General Laborer
People Ready Staffing
02.2003 - 07.2020
No Degree - Business Administration
University of Maryland Global Campus
No Degree - Business Entreprenuership
University of Arizona Global Formerly Ashford Univ
Associate of Arts - Cosmetology
Remington College of Tampa