Dedicated customer service representative with expertise in customer relationship management and effective communication. Proven ability to enhance customer satisfaction through informed product knowledge and timely service upgrades.
Overview
5
5
years of professional experience
1993
1993
years of post-secondary education
Work History
Customer Service Representative
Spherion
McAllen, Texas
04.2020 - 10.2024
Answered customer inquiries and provided accurate information regarding products and services.
Provided product information to enhance customer understanding and satisfaction.
Contacted customers about potential service upgrades, new services and account changes.