Amie Hughson
Davison,Mi
Summary
Results-driven IT Leader with strong background in strategic management, organizational growth and healthcare operations. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Director of Laboratory Information Systems
McLaren Healthcare
Grand Blanc, MI
12.2020 - Current
- Experience with Cerner Millenium, Cerner Copath, Allscripts Lab, Haemonetics, Wellsky, Atlas, 4Medica, Meditech, Lab Sequence, Cerner Classic
- Oversaw the implementation of strategic initiatives by cross-functional teams, focusing on the enhancement of patient care delivery systems.
- Developed and executed operational plans enhancing service line performance across multiple departments.
- Streamlined workflows through process improvements, increasing overall efficiency within healthcare operations.
- Collaborated with executive leadership on budget planning, ensuring financial sustainability of programs.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Spearheaded quality improvement projects resulting in enhanced patient outcomes and satisfaction metrics.
Director of Laboratory Operations
McLaren Medical Laboratory
08.2016 - 12.2020
- Oversaw OneMcLaren project to establish a unified hospital information system for laboratory operations and support various IT initiatives.
- Drove cost reduction efforts in laboratory operations, achieving savings of $1.5-2 million by establishing and enforcing standard practices within the organization.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Led strategic initiatives to enhance laboratory operational efficiency and service delivery.
- Mentored department leaders, promoting professional development and enhancing team capabilities.
- Fostered collaboration among cross-functional teams to drive innovation in laboratory services.
- Analyzed performance metrics, identifying areas for process improvement and operational excellence.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Manager of Hematology
McLaren Medical Laboratory
11.2011 - 01.2016
- Led operational improvements to streamline laboratory workflows and enhance efficiency.
- Developed and implemented training programs for new staff, ensuring adherence to protocols.
- Oversaw quality control processes, maintaining compliance with regulatory standards and accreditation requirements.
- Analyzed laboratory performance metrics to identify areas for process enhancement and cost reduction.
- Mentored junior managers in leadership practices, promoting professional development within the team.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Medical Technologist
McLaren Regional Medical Center, Flint Mi.
Flint, Mi
03.1999 - 11.2011
- Performed complex laboratory tests on patient samples, ensuring accuracy and compliance with protocols.
- Operated and maintained advanced diagnostic equipment to support timely results delivery.
- Collaborated with healthcare teams to interpret test results and contribute to patient care decisions.
- Trained junior staff on laboratory procedures and safety protocols to enhance operational efficiency.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
Education
Masters - Public Health
Michigan State University
01-2018
Bachelors of Science - Medical Technology
University of Michigan- Flint
Flint01-1996
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Project management
- Team management
- Strategies and goals
- Employee development
- Budget control
- Charismatic leader
- Operations management
Accomplishments
- Led enterprise standardization of the Laboratory Information System to Cerner Millennium, streamlining workflows and data interoperability across sites.
- Orchestrated the transition from an outsourced IT vendor to a high-performing in-house team, improving responsiveness, knowledge retention, and cost control.
- Drove complex lab implementations as project manager, delivering on scope, quality, and regulatory requirements while minimizing downtime.
- Reduced operating expenses through targeted contract negotiations and platform standardization, reallocating savings to priority initiatives.
- Opened and centralized the corporate laboratory, consolidating services to enhance turnaround times, quality, and scalability.
- Consistently achieved high leader engagement scores, reflecting strong cross-functional alignment and stakeholder trust.
Certification
LEAN Green Belt Certification September 2020
Timeline
Director of Laboratory Information Systems
McLaren Healthcare
12.2020 - Current
Director of Laboratory Operations
McLaren Medical Laboratory
08.2016 - 12.2020
Manager of Hematology
McLaren Medical Laboratory
11.2011 - 01.2016
Medical Technologist
McLaren Regional Medical Center, Flint Mi.
03.1999 - 11.2011
Bachelors of Science - Medical Technology
University of Michigan- Flint
Masters - Public Health
Michigan State University