Curtis McEwen
VP, Information Systems
Avon,OH
Summary
Performance-driven Vice President with 20+ years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
27
27
years of professional experience
5
5
years of post-secondary education
Work History
VP, Information Systems
Saber Healthcare Group
Beachwood, Ohio
11.2006 - 03.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased company growth through collaboration with ownership from 5 communities to 120 communities.
- Increased IT department growth parallel to company growth from 3 employees to 12 employees and from 200 end users to ~5000 end users.
- Spearheaded cross-functional initiatives across departments to achieve business goals.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and maintained thorough knowledge of company departments and compliance programs.
- Supervised and monitored the delivery of contractual services according to SLA agreements.
Senior Systems Engineer
Acendex
Beachwood, Ohio
10.1999 - 11.2006
- Performed root cause analysis to provide resolutions for production issues.
- Collaborated with clients to determine needs and devise appropriate software and hardware solutions.
- Created manuals and taught training sessions to educate clients on new systems.
- Worked with stakeholders to determine the implementation and integration of system-oriented projects.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Completed software updates and assessed security patches for optimized computer use.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Assisted employees with resolving network problems at remote locations.
Senior Systems Analyst
AgrEvo Canada
Regina, Saskatchewan
04.1996 - 10.1999
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
- Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
- Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Provided client support on system operation and troubleshooting.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Resolved malfunctions with systems and programs through troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Improved systems with addition of new features and infrastructure.
- Diagnosed, troubleshot and resolved network and system problems.
- Enhanced interfaces to promote better functionality for users.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Installed system updates to address vulnerabilities and reduce security issues.
- Assessed business requirements to create focused solutions.
Education
Associate of Science - Computer Systems Technology
SIAST
Saskatoon, SK, CA 08.1995 - 05.1997
Bachelor of Science - Chemistry
University of Saskatchewan
Saskatoon, SK, CA 07.1992 - 05.1995
Skills
Systems administration
Relationship building and retention
Policy and procedure development
Recruiting and Hiring
Relationship building
Infrastructure planning
Staff Management
Business planning
Business Development
Budgeting
Hobbies
SCUBA - PADI certifications (Open Water, Advanced Open Water, Nitrox, Tri-Mix)
Continuing Education - CPHIMS certified, currently working on CHCIO certification (completion by August 2023)
Timeline
VP, Information Systems
Saber Healthcare Group
11.2006 - 03.2023
Senior Systems Engineer
Acendex
10.1999 - 11.2006
Senior Systems Analyst
AgrEvo Canada
04.1996 - 10.1999
Associate of Science - Computer Systems Technology
SIAST
08.1995 - 05.1997
Bachelor of Science - Chemistry
University of Saskatchewan
07.1992 - 05.1995