Amie Irwin
Director of Talent Acquisition & Culture
Indianapolis,IN
Summary
Strategic TA leader known for faster hiring cycles and high-touch candidate experiences. Skilled in onboarding and leadership development that increase internal mobility and retention. Launched new HR/TA functions end-to-end (org design, ATS/HRIS, SLAs, interview operations), delivering scalable hiring and measurable cost savings. Now seeking to apply relationship building and change management at a Director level.
Overview
17
17
years of professional experience
Work History
Director, Talent Acquisition, Learning & Culture
Interface Systems
12.2024 - Current
- Built and scaled an in-house People (HR) + Talent Acquisition function, cutting average time-to-fill by 25% and eliminating most agency usage, avoiding over $500,000 in fees my first year.
- Directed full-cycle recruiting across 100+ annual requisitions, reducing average time-to-fill by 25% and improving candidate acceptance rates by 15%.
- Designed and launched company-wide onboarding program that standardized functional training, achieving 95% new hire satisfaction scores and reducing 90-day turnover by 12%.
- Built and delivered leadership development programs for executives and managers, training 150+ leaders annually and improving internal promotion rates by 20%.
- Developed and administered employee surveys (onboarding, engagement, 360 leadership, exit) with 80%+ participation, leveraging results to increase engagement scores by 10 points.
- Spearheaded recognition and engagement initiatives impacting 800+ employees, resulting in a measurable increase in retention and employee participation rates.
- Designed and executed annual talent reviews across all departments, aligning succession planning with business growth and identifying 30+ high-potential employees for development tracks.
- Championed DE&I through year-round programming and communications, driving a 35% increase in employee resource group participation.
- Led employee communication strategy (internal/external), improving employer brand visibility and helping boost applications by 30% year-over-year.
- Partnered with executives to align talent and culture strategies with growth objectives, contributing to double-digit revenue growth by ensuring the right talent in the right roles.
Sr. Manager, Talent Acquisition & People Partner
Interface Systems
01.2022 - 11.2024
- Promoted to dual role as Sr. Manager, People, serving as HR Manager for 3 departments covering 200+ employees while continuing to lead TA.
- Implemented iCIMS ATS, Workday, and a companywide LMS, improving recruitment efficiency by 30% and increasing training participation to 95% of new hires.
- Designed and launched a companywide onboarding program in the LMS, cutting 90-day turnover by 18% and improving new hire satisfaction survey scores by 22%.
- Authored 20+ HR and TA processes, updated 300+ job descriptions, and built a SharePoint hub used by 100+ hiring managers, reducing repetitive inquiries by 40%.
- Implemented companywide interview feedback forms, achieving 98% compliance within the first 6 months.
- Launched an Internal Mobility Program that drove a 30% increase in internal promotions year-over-year.
- Created and launched a Field Technician Apprenticeship Program, resulting in a 15% improvement in first-year retention.
- Delivered the highest hiring volume in company history (2022) with a 90% increase in hires, supporting business expansion while maintaining quality of hire.
Contract Senior Recruiter & People
WORLDWIDE CLINICAL TRIALS
01.2022 - 04.2022
- Delivered clinical/SG&A talent while standardizing HRBP country guides, vendor partnerships, and HRIS data quality.
- Providing exceptional talent in clinical and SG&A.
- Develop, document and maintain country-specific guidelines for HRBPs and people team.
- Work with vendors and brokers to create partnerships and manage People Operations programs.
- Managed applicant tracking systems and other HRIS tools to ensure accurate data entry and reporting.
- Collaborated with hiring managers to understand job requirements and develop recruitment plans.
Senior Manager, Recruiting & Human Resources
EQUIVITY
01.2018 - 01.2022
- Ran full HR and recruiting ops (C-suite to legal/healthcare), implemented a $100K ATS, updated handbooks/policies, and boosted engagement via orientation and recognition programs.
- Provide key HR support specializing in recruiting, onboarding, SOP guideline writing, compensation, and benefit administration.
- Maintain HR program and encourage consistency by managing compensation, benefits, leaves of absence, disciplinary matters, recognition, safety, training, and engagement.
- Ensured compliance with employment laws and company guidelines.
- Developed workflows and written policies to clarify job expectations and boost efficiency.
- Conducted research to identify insurance brokers for employee health benefit packages.
- Facilitate anti-harassment training, professional licensure, aptitude exams, and certifications.
- Specific areas recruited were executive level roles including C-Suite, Legal, Healthcare, Life Sciences.
- Progressively granted additional leadership responsibilities as company expanded.
- Updated the employee handbook, removing all old verbiage and ensuring it contained the most recent information available.
- Spearheaded the implementation of a new $100K ATS system, overseeing all logistics from start to finish.
- Increased team performance by focusing on employee engagement and proper placement.
- Encouraged long-term success by implementing new hire orientation and employee recognition programs.
Manager, Talent Acquisition & Human Resources
SERVICE NOW / THE SAGES
01.2018 - 12.2019
- Managed a $1M HR budget and a team of 8, filled high-volume IT roles, and revamped benefits.
- Developed and oversaw all employee benefit programs including health, dental, vision, 401(k), FSA, HAS, EAP, COBRA, LTD, STD, and Life Insurance.
- Managed a $1M HR budget and provided daily hands-on leadership to a team of 8.
- Focused on leading recruiting and talent acquisition activities to fulfill a wide range of IT positions, filling up to 70 positions weekly.
- Built a successful team by overseeing all aspects of the hiring process, including interviewing, performing background checks and reference checks.
- Facilitated professional development and training for employees.
- Reduced relocation expenses 25% after developing and implementing new employee initiatives and managing all treaty investor (E-2) visa applications.
- Decreased expenses and mitigated financial risks by closely monitoring budget, benefit costs, and legal fees, consistently identifying ways to improve.
Human Resources Manager
Robinson Design Studio
01.2014 - 12.2017
- Drove retention +25% with new programs, cut medical premiums 20% through broker renegotiations, and overhauled onboarding and culture initiatives.
- Supported operations by completing a wide range of business administration, human resources, and project management tasks simultaneously.
- Initiated new and creative methods for motivating employees, such as special events and customer service awards.
- Resolved issues related to staffing and operations.
- Expanded digital reach by creating e-commerce websites for two other companies.
- Enhanced employee engagement and improved company culture by coordinating events and implementing new policies.
- Increased retention for front-of-house and warehouse roles 25% after introducing new employee retention programs.
- Reduced company medical insurance premiums by 20% after leading contract re-negotiations with the broker.
- Revamped and implemented a new HR onboarding program.
- Successfully launched an innovative Walking for Wellness program.
Senior Talent Acquisition & HR Specialist
IAEYC
01.2012 - 12.2014
- Owned end-to-end HR (recruiting, compensation, benefits, SOPs, HRIS) and created onboarding/training across the organization.
- Oversaw company-wide human resources functions including recruiting, benefits administration, onboarding, and compensation.
- Attracted qualified talent to company, coordinating interviews with hiring managers.
- Facilitated coaching and training to promote professional development and growth.
- Defined business requirements for specific projects and wrote SOP guidelines.
- Provided guidance on payroll, benefits and other HR matters to staff members.
- Maintained and updated employee records to support accuracy and compliance.
- Managed onboarding process for new employees, including orientation and training.
- Oversaw preparation of new hire paperwork and managed on-boarding process.
- Served as a resource for questions about benefits packages, vacation time accrual and other employment-related inquiries.
- Maintained accurate records of employee information in HRIS database.
- Performed full-cycle recruitment, from job postings to selection and onboarding of new hires.
- Created and managed employee handbooks, policies and procedures, and job descriptions.
Lead Program Specialist
Covance/Labcorp
01.2009 - 12.2012
Marketing Quality Analyst
Elanco Health
03.2012 - 10.2012
Board Member
DNOVA
Indianapolis, IN
02.2024 - Current
- Provides governance and people-strategy guidance as a board member.
Education
Bachelor of Arts (B.A.) - undefined
Jones International University
05.2010
Skills
- Data Driven
- Workforce Planning
- Strategic Planning
- Employer Branding
- People Management
- Change Management
Personal Information
- Relocation: Open to relocation
- Availability: Open to relocation
Volunteer Experience
Board Member, DNOVA, Indianapolis, IN, 2024-02-01, Present, Provides governance and people-strategy guidance as a board member.
Timeline
Director, Talent Acquisition, Learning & Culture
Interface Systems
12.2024 - Current
Board Member
DNOVA
02.2024 - Current
Sr. Manager, Talent Acquisition & People Partner
Interface Systems
01.2022 - 11.2024
Contract Senior Recruiter & People
WORLDWIDE CLINICAL TRIALS
01.2022 - 04.2022
Senior Manager, Recruiting & Human Resources
EQUIVITY
01.2018 - 01.2022
Manager, Talent Acquisition & Human Resources
SERVICE NOW / THE SAGES
01.2018 - 12.2019
Human Resources Manager
Robinson Design Studio
01.2014 - 12.2017
Marketing Quality Analyst
Elanco Health
03.2012 - 10.2012
Senior Talent Acquisition & HR Specialist
IAEYC
01.2012 - 12.2014
Lead Program Specialist
Covance/Labcorp
01.2009 - 12.2012
Bachelor of Arts (B.A.) - undefined
Jones International University