Amie Tingey
Corning,NY
Summary
Consumer-focused Social Welfare Examiner with less than 1 year of experience. Recognized for extensive knowledge of community resources and alternative social services agencies. Proficient with state welfare services, policies and procedures. Strength in working with diverse populations.
Overview
16
16
years of professional experience
Work History
Social Welfare Examiner
Chemung County DSS
03.2023 - Current
- Reviews documents available in the agency's files to verify eligibility and/or to determine the additional action necessary to verify eligibility; Advises applicant of the eligibility determination, the amount of assistance and any documentation or additional information which is necessary for final classification; Prepares required statistical reporting appropriate to action; Makes determination of financial eligibility; Explains validation process to applicants; Informs applicants of the range of assistance offered by the agency; Refers clients to appropriate sections or specialists within the department as required to name some.
Shift Supervisor
Rite Aid
03.2021 - 03.2023
- Assist the assistant manager and store manager with daily operations, shipping and receiving, customer requests or complaints, timecard accuracy for payroll processing, product placement, merchandising, maintain the freshness of products, cash/credit/check handling, and provide customers with excellent customer service.
General Manager
Kay Jeweler’s/Signet Jeweler’s
06.2019 - 07.2020
- Efficiently run a 1.5-million-dollar store which included managing ten associates, provide effective training to be successful, recruiting, networking, scheduling, payroll processing, new hire paperwork and data entry; Other duties included shipping and receiving, handling customer requests, billing concerns, credit account processing and leasing; Maintain excellent customer service, inspect jewelry as needed, call on customer repairs and notate the required service; Noted metal findings, gemstones, and diamonds to ensure value on repair tickets, cash/credit/check transactions through the Microsoft Pos and DOS Pos, restock merchandise as needed, check in merchandise as needed, and set up outside jewelry events various times per year.
Assistant Manager
Kay Jeweler’s/Signet Jeweler’s
06.2018 - 06.2019
- Assist the store manager with daily operations, process payroll, adhere to customer requests; Manage the repair department, maintain a respectable profit margin, train new associates, provide excellent customer service; Inspect jewelry as needed, call on customer repairs, and notate the required service; Notate metal findings, gemstones, and diamonds on repair tickets to ensure value for insurance purposes, cash/credit/check transactions through a DOS point of sale, process credit loans, lease payments, handle various credit department’s; Clean store, restock merchandise as needed, check in merchandise as needed, and maintain monthly sales quotas.
Jewelry Consultant
Kay Jeweler’s/Signet Jeweler’s
06.2015 - 06.2018
- Provide excellent customer service, inspect jewelry as needed, take in customer repairs, and notate metal findings, gemstones, and diamonds to ensure value for insurance purposes; Record cash/credit/check transactions through a DOS point of sale, clean department area, restock merchandise as needed, check in merchandise as needed, and maintain monthly sales quotas.
Jewelry Consultant
JC Penney
07.2013 - 10.2014
- Provide excellent customer service, inspect jewelry as needed, take in customer repairs, and notate metal findings, gemstones, and diamonds to ensure value for insurance purposes; Record cash/credit/check transactions through a DOS point of sale, clean department area, restock merchandise as needed, check in merchandise as needed, and maintain monthly sales quotas.
Team Leader/Trainer/Sales
Dial America
06.2010 - 11.2011
- Train associates, manage calls, adhere to sales quotas, and maintain FCC regulations for outbound and inbound calling.
Jewelry Consultant
Gause & Son Jeweler’s
10.2008 - 01.2010
- Provide excellent customer service, inspect jewelry as needed, take in customer repairs, and notate metal findings, gemstones, and diamonds to ensure value for insurance purposes; Record cash/credit/check transactions through a DOS point of sale, clean department area, restock merchandise as needed, check in merchandise as needed, and maintain monthly sales quotas.
Answering Service Message Taker
Total Recall Message Center
07.2007 - 08.2008
- Message taker on behalf of various companies including but not limited to funeral homes, doctor's offices, hospitals, insurance providers, lawyer offices and paged to whom was required.
Education
AA Degree - Computer IT/Business administration focus
College of Central Florida
Ocala, FL08.2015
Skills
- Medicare and Medicaid Applications
- High-Risk Populations Identification
- Case Documentation
Civil Service - Exam Status
SWE examination attained reachable status at 85%
References
Carol Pack, Social Welfare Examiner/Co-worker at Chemung County DSS, 607-873-4354
Matthew Bechtler, Former District Manager in training for Kay Jeweler’s/Direct Supervisor, 609-602-2206
Debbie Kephart, Former Shift Manager/Coworker for Rite Aid, 607-368-3121
Affiliations
Phi Theta Kappa
Timeline
Social Welfare Examiner
Chemung County DSS
03.2023 - Current
Shift Supervisor
Rite Aid
03.2021 - 03.2023
General Manager
Kay Jeweler’s/Signet Jeweler’s
06.2019 - 07.2020
Assistant Manager
Kay Jeweler’s/Signet Jeweler’s
06.2018 - 06.2019
Jewelry Consultant
Kay Jeweler’s/Signet Jeweler’s
06.2015 - 06.2018
Jewelry Consultant
JC Penney
07.2013 - 10.2014
Team Leader/Trainer/Sales
Dial America
06.2010 - 11.2011
Jewelry Consultant
Gause & Son Jeweler’s
10.2008 - 01.2010
Answering Service Message Taker
Total Recall Message Center
07.2007 - 08.2008
AA Degree - Computer IT/Business administration focus
College of Central Florida