Amie Sanders
New London,IA
Summary
Results-driven professional with extensive experience in transportation scheduling and logistics coordination. Recognized for effective communication, accurate tracking, and fast issue resolution. Strength in managing complex schedules supports reliable service and positive patient experiences.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Transportation Scheduler Medical
Azria Health Prairie Ridge
Mediapolis, Iowa
05.2026 - Current
- Coordinated daily transportation schedules to optimize patient pick-up and drop-off times.
- Managed driver assignments to ensure on-time arrivals at healthcare facilities.
- Developed efficient routing plans to minimize delays and enhance patient satisfaction.
- Facilitated clear communication between healthcare staff and transportation team for seamless operations.
- Collaborated with facilities to confirm transportation needs and resolve issues.
- Maintained accurate transportation logs to ensure compliance with healthcare regulations.
- Oversaw logistics planning to streamline operations and improve service delivery.
- Provided timely updates to staff regarding transportation status and patient needs.
- Notified staff about schedule changes to nurses, aides, and department supervisors.
- Entered data into tracking systems into computer systems for tracking purposes.
- Fostered positive relationships with colleagues with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
Transportation Scheduling Manager
Care Initiatives
New London, Iowa
10.2024 - 05.2026
- Developed efficient transportation schedules to optimize resource allocation and minimize delays.
- Monitored and adjusted schedules based on real-time needs and operational demands.
- Facilitated clear communication among team members to ensure seamless transportation operations.
- Collaborated with healthcare staff to address transportation needs and resolve issues promptly.
- Acted as patient advocate to ensure safe and timely transportation to medical appointments.
- Provided support and assistance to patients, enhancing their overall transportation experience.
- Reviewed time records and corrected schedule discrepancies.
- Maintained compliance with Care Initiatives staffing and labor requirements.
- Set and confirmed customer appointments.
- Responded promptly to customer inquiries about schedule changes or availability.
- Developed a backup plan for critical positions to ensure uninterrupted service.
Assistant Store Manager
West Liberty Foods
Mount Pleasant , IA
06.2020 - 05.2023
- Resolved customer concerns quickly to deliver strong service and keep satisfaction high.
- Cultivated positive customer relationships, fostering loyalty and encouraging repeat business.
- Addressed customer complaints by actively listening and providing effective solutions. from customers by empathetically listening, recording details and offering solutions.
- Mentored employees to enhance sales techniques, promoting effective upselling and cross-selling.
- Supported daily store operations to maintain efficiency and policy compliance.
- Maintained food safety, cleanliness, and merchandising standards.
- Handled cash register transactions and balanced checkout drawers.
- Communicated with management on store issues, supplies, and staffing needs.
- Monitored inventory levels to ensure stock availability and minimize waste.
- Managed inventory counts, stock rotation, and shelf replenishment.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coordinated with vendors to secure product availability at competitive prices.
- Created a system for tracking inventory levels to ensure stock availability.
- Ensured compliance with all safety regulations throughout the store premises.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sanders Referral Only Cleaning
Self
Conway , AR
05.2015 - 01.2026
- Established strong client relationships through clear and professional communication.
- Developed strong relationships with clients through clear and timely communication.
- Provided detailed service updates and addressed client inquiries promptly and professionally.
- Conducted thorough inspections of completed work to guarantee a professional finish and quality standards.
- Coordinated appointment scheduling to ensure efficient operations effectively to ensure timely service delivery across multiple locations.
- Tracked inventory to ensure necessary cleaning supplies were in stock levels to ensure availability of cleaning supplies and equipment.
- Maintained equipment in optimal condition to support service quality remained in optimal condition by conducting regular cleaning and servicing.
- Leveraged social media platforms to increase brand visibility and engage with prospective clients.
- Navigated various locations in Central Arkansas to provide on-site cleaning services.
Education
Associate of Applied Science - Healthcare Administration
University Of Phoenix
Houston, TX06-2012
Skills
- Transportation scheduling
- Route optimization
- Schedule coordination
- Appointment scheduling
- Schedule tracking
- Precision scheduling
- Patient transport
- Patient registration
- Dispatch coordination
- Compliance reporting
- Scheduling audits
- Healthcare operations
- Patient advocacy
- Effective communication
- Problem solving
- Critical thinking
- Confidentiality maintenance
- Adaptability
- Adaptability
Certification
- First Aid
- Certified CNA
- CPR Certified
- Chouffeur License
Accomplishments
- Green Leader award 3 years in a row from The Girl Scouts of America
- Exceptional Service Award in Healthcare
- Awarded Top Achiever in helping out
Timeline
Transportation Scheduler Medical
Azria Health Prairie Ridge
05.2026 - Current
Transportation Scheduling Manager
Care Initiatives
10.2024 - 05.2026
Assistant Store Manager
West Liberty Foods
06.2020 - 05.2023
Sanders Referral Only Cleaning
Self
05.2015 - 01.2026
Associate of Applied Science - Healthcare Administration
University Of Phoenix