Summary
Overview
Work History
Education
Skills
Timeline
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Amii Richardson

Business Management
Litchfield,NH

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

18
18
years of professional experience
1
1
year of post-secondary education

Work History

Bartender/Cook

The Bar
Hudson, NH
09.2020 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights and weekends.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Office Manager

Acme Pressure Washing
Merrimack, NH
06.2006 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Developed standard operating procedures for all administrative employees.
  • Compared vendor prices and negotiated for optimal savings.
  • Maintained computer and physical filing systems.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Prepared meeting rooms and materials and recorded important information.

Education

No Degree - Business Administration And Management

Montcalm Community College
Sidney, MI

LNA - Licensed Nurse Assistant

Salter School of Nursing
Manchester, NH
04.2010 - 12.2010

BBA - Sociology

Southern New Hampshire University
Hooksett, NH
08.2021 - Current

Skills

Handling difficult customers

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Timeline

BBA - Sociology

Southern New Hampshire University
08.2021 - Current

Bartender/Cook

The Bar
09.2020 - Current

LNA - Licensed Nurse Assistant

Salter School of Nursing
04.2010 - 12.2010

Office Manager

Acme Pressure Washing
06.2006 - Current

No Degree - Business Administration And Management

Montcalm Community College
Amii RichardsonBusiness Management