Amilee Meadows
Poca,WV
Summary
Dedicated professional with a proven record of exceeding customer expectations, adept at multitasking and leveraging creativity to deliver exceptional service. Excelled in problem-solving and decision-making, evidenced by efficient management of high-pressure situations and training of seasonal teams. Expert in Microsoft Office, offering outstanding communication and customer service skills.
Overview
7
7
years of professional experience
Work History
Loan Consultant
Lendmark Finance
Nitro, West Virginia
01.2025 - Current
- Managed a diverse portfolio of loans, ensuring compliance with company policies and industry regulations.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Collaborated with team members to develop strategies for meeting sales targets consistently.
- Increased client retention rates by offering exceptional service and fostering strong relationships.
- Exceeded sales goals through proactive networking and lead generation initiatives.
- Compiled documentation necessary to successfully fund over 50 loans per month.
Seasonal Fruit Expert and Designer
Edible Arrangements
Teays Valley, WV
10.2023 - 01.2025
- Built arrangements according to corporate's and customer's standards
- Prepared a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
- Washed, peeled and/or cut various fruit to prepare for arranging
- Performed cleaning tasks in accordance with the cleaning standards and worked as a store team player; Clean work areas, equipment, utensils, and dishes
- Trained Seasonal Help each holiday Opened and Closed store when needed.
- Assisted in training employees on tasks to raise quality of work for entire team.
FEMA/GOV Travel Agent
National Travel
03.2023 - 10.2023
- Learned and mastered Apollo.
- Placed tickets for FEMA agents based on where they were assigned to go.
- Answered travel questions from customers about destinations, pricing and flight schedules.
- Built strong relationships with customers through excellent customer service skills.
- Used various computer software and online databases to book travel services.
- Maintained up-to-date knowledge of industry trends and regulations to ensure compliance with all applicable laws.
- Performed administrative tasks such as maintaining records of bookings and payments made by customers.
Travel Agent
Your Story Travel
11.2021 - 10.2022
- Researched and recommended package deals and special offers.
- Created detailed itineraries for clients based on their preferences, budget, and travel needs.
- Developed customer service skills while managing client inquiries and complaints in a timely manner.
- Collaborated with hotel and restaurant services to provide custom experiences for clients.
- Researched special offers from various vendors to provide cost savings opportunities for customers.
- Conducted follow-up calls after trips to ensure satisfaction levels were met.
Owner/CEO
Everlasting Treasures
11.2020 - 06.2022
- Worked to ensure a positive and hassle-free customer experience
- Identified and maximized sales opportunities, and increased customer retention rates
- Settled all customer disputes in a professional and pleasant manner
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Maintained up to date knowledge of all retail promotions
- Sourced new overstock wholesale to bring in each week
- Kept a great relationship with vendors, maintained a relationship with other businesses in the area
- Managed a small, but yet successful resell business.
Seasonal Fruit Expert and Designer
Edible Arrangements
11.2018 - 12.2020
- Built arrangements according to corporate's and customer's standards
- Prepared a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
- Washed, peeled and/or cut various fruit to prepare for arranging
- Performed cleaning tasks in accordance with the cleaning standards and worked as a store team player; Clean work areas, equipment, utensils, and dishes
- Trained Seasonal Help each holiday
- Opened and Closed store when needed.
Education
Elementary Education - Education Candidate
West Virginia State University
Institute, WV07-2026
High School Diploma - undefined
Poca High School
Poca, WV05.2019
Skills
- Problem Solving
- Creativity
- Ability to Multitask
- Communication
- Leadership Skills
- Ability to Work in a Team
- Communication Skills
- Documentation review
- Loan structuring
- Loan applications
Timeline
Loan Consultant
Lendmark Finance
01.2025 - Current
Seasonal Fruit Expert and Designer
Edible Arrangements
10.2023 - 01.2025
FEMA/GOV Travel Agent
National Travel
03.2023 - 10.2023
Travel Agent
Your Story Travel
11.2021 - 10.2022
Owner/CEO
Everlasting Treasures
11.2020 - 06.2022
Seasonal Fruit Expert and Designer
Edible Arrangements
11.2018 - 12.2020
High School Diploma - undefined
Poca High School
Elementary Education - Education Candidate
West Virginia State University