Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amilya Hoopes

Rock Springs

Summary

Adaptable and detail-oriented individual with a solid background in customer service and operations management. Known for effective problem-solving and relationship-building skills, contributing to enhanced customer satisfaction and team performance.

Overview

2
2
years of professional experience

Work History

Manager

Tj's Pizza & Ice Cream
Lyman, WY
02.2024 - 05.2025
  • Managed daily operations, ensuring adherence to company standards and protocols.
  • Implemented process improvements to optimize workflow efficiency in a food environment
  • Monitored inventory levels, reporting discrepancies and recommending solutions.
  • Evaluated performance metrics, identifying areas for improvement within the team.

Cashier Assistant

Ross Dress for Less
Rock Springs, WY
07.2025 - Current
  • Assisted customers with transactions, ensuring efficient service and satisfaction.
  • Processed cash, credit, and gift card payments accurately at point of sale.
  • Organized merchandise displays, enhancing product visibility and accessibility.
  • Maintained cleanliness and organization of cashier area to promote safety standards.
  • Handled customer inquiries and resolved issues promptly to improve shopping experience.

Education

High School Diploma -

Mountain View High School
Mountain View, WY
05-2025

Certificate - Certified Nursing Assistant

Western Wyoming Community College
Rock Springs, WY
05-2025

Associate of Science - Health Sciences

Western Wyoming Community College
Rock Springs, WY
05-2027

Skills

  • Customer service
  • Reliability and punctuality
  • Relationship building
  • Front desk operations
  • Payment processing
  • Recordkeeping
  • Teamwork and collaboration
  • Problem-solving
  • Patience and empathy

Timeline

Cashier Assistant

Ross Dress for Less
07.2025 - Current

Manager

Tj's Pizza & Ice Cream
02.2024 - 05.2025

High School Diploma -

Mountain View High School

Certificate - Certified Nursing Assistant

Western Wyoming Community College

Associate of Science - Health Sciences

Western Wyoming Community College