Provide direct one-on-one support to those in or seeking recovery in surrounding towns through Telephone Recovery Support (TRS)
Resource Brokering
Performed data entry tasks into various computer systems accurately and promptly.
Greeted visitors and provided them with assistance.
Seasonal Sales Advisor
H&M Hennes & Mauritz
Farmington, Connecticut
06.2021 - 07.2023
Successfully managed POS systems transactions including credit, cash, exchanges, returns, and refunds
Maintained and organized inventory and displays for maximum sales
Actively stayed informed about the latest sales offerings and loyalty programs
Unloaded inventory quickly and efficiently on truck shifts
Surpassed loyalty signup objectives several consecutive weeks.
Education
Bachelor of Science - Psychology
Eastern Connecticut State University
Willimantic, CT
05-2025
Accomplishments
Presidential Scholarship Recipient
Hartford Promise Scholar
Eastern Connecticut State University Dean's List (Fall 2021-Present)
Center for Community Engagement Rookie of the Year (2023)
Center for Community Engagement Supporting Our Schools (2023)
Connecticut NAACP State Conference President's Award (2022)
Presentations
Williams, A. (2024). Leaders empowering leaders. Presented at IMPACT National Conference, Nacogdoches, TX.
Lanagan-Leitzel, L. K., Leszczynski, J. P., Arroyo Infante, D., Glasgow, M., Hurst, D., Pascual, Z., Peters, O., & Williams, A. (2023). Unlocking the potential of BIPOC first-year students. Presented at the New England Psychological Association's Annual Meeting, Worcester, MA.
Certification
Social & Behavioral Research CITI Program Feb 2024 - Feb 2027
QPR Gatekeeper QPR Institute Apr 2023 - Apr 2025
Certificate of Completion What is a Recovery Coach? CCAR Jan 2024
On Campus Involvement
Student Leader (2022-2025)
Teaching Assistant for Behavioral Statistics (Fall 2024)
BIPOC Psychology Peer Mentor for first-years (2023-2024)
NAACP Youth & College Division (Secretary, Treasurer, Vice President 2021-2023)
Assistant Dean, Community Engagement & Director Center for Community Engagement at Center for Community Engagement, DLGE, West Virginia UniversityAssistant Dean, Community Engagement & Director Center for Community Engagement at Center for Community Engagement, DLGE, West Virginia University