Amin Abdi
Roseville,Mn
Summary
As a current student eager to transition into the workforce and gain real-world experience, I offer the ability to consistently complete tasks on time, both independently and collaboratively within team environments. Recognized for my dependability and reliability, I am prepared to immerse myself in learning and contribute positively to your company's success. With a strong sense of responsibility, sound judgment, effective time management, and a flexible schedule, I am poised to leverage these qualities to excel in the vacant position at your company. As a dedicated and passionate individual with robust organizational skills, I am keen to secure an entry-level IT Desk support role, where I can contribute towards achieving company objectives and further develop professionally.
Overview
3
3
years of professional experience
Work History
Flex security officer
Company Name
Location
04.2024 - Current
- Monitored security desk, promptly responding to calls and welcoming individuals with a friendly demeanor
- Conducted surveillance camera checks to detect any disturbances or unlawful activities
- Managed and safeguarded a set of keys to control access to restricted areas, while also documenting and reporting daily irregularities such as property damage or unauthorized presence.
IT Desk Support
Field Nation Platform
Twin sites area
11.2023 - Current
- Installed computer equipment including monitors, docking stations, keyboards, and mice on office desks, ensuring functionality and organization
- Unpacked equipment and responsibly disposed of packaging materials to maintain a clean work environment
- Provided end-user support by addressing requests, guiding through troubleshooting, and maintaining tidy cable connections for a professional appearance.
Customer service
Walmart
Roseville,Mn
03.2021 - 04.2022
- Monitored self-checkout stations, assisting customers and ensuring register functionality
- Provided prompt assistance to address customer needs and resolve issues efficiently
- Offered guidance, answered inquiries, and assisted customers with their purchases, including packaging merchandise for shipment.
Education
Bachelor of Arts - Information Technology
Normandale Community College
Bloomington, MN08-2022
Skills
- Desktop support
- Excellent Communication
- Creativity and Computer Skills
- Asks questions
- Willingness to learn
- Attention to detail
- Leadership skills
- Quick learner and problem solver
- A great team worker
- Great customer service skills
- Time management
- Friendly and Patient
- Closing Tickets
Awards Certificates
- IT desk support certification
- Data Analytics
Timeline
Flex security officer
Company Name
04.2024 - Current
IT Desk Support
Field Nation Platform
11.2023 - Current
Customer service
Walmart
03.2021 - 04.2022
Bachelor of Arts - Information Technology
Normandale Community College