Amin Abdilahi
St Cloud,USA
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Escalation Specialist
Akhris INC
Bloomington, USA
02.2024 - Current
- Developed materials for classroom teachers to support instruction, lab work or in-class activities
- Encouraged small groups to discuss topics and explore concepts through hands-on activities
- Copied, organized and distributed classroom assignments or other paperwork
- Taught courses under guidance of senior instructors
- Handled class records for attendance, assignment grades and course participation scores
Officer of Packaging and Processing
Alema chicken processing and Wholesale Company
Jigjiga, Ethiopia
09.2019 - 03.2022
- Daily planning in a somewhat fast past and volatile environment
- Receiving materials (i.e., labels, date, expression date.)
- Working closely with production staff and production managers
- Putting away excess materials
- Very nice for emergency cases and humanitarian Policy & Strategy
- Good on preparing reports like, quarter, mid and annual reports
- Setting up Labels
- Pulling and staging raw ingredients
- Provide support to Warehouse Associates as needed
- Provide support to the Warehouse Manager as needed
- Other duties as assigned
- Follow all company SQF policies
Team Leader of laminating sheets
Delta printing press and laminating
Jigjiga, Ethiopia
08.2015 - 10.2018
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Assisted in recruitment to build a team of top performers
- Gathered, organized and input information into a digital database
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
Education
B.Sc's Degree - Animal production and Technology
Mekelle University
Ethiopia01.2015
Secondary & Entrance Certificates -
Jijiga High School
Ethiopia01.2012
Advanced English Certificate -
Peace English Private School
Jijiga, Ethiopia01.2011
ICT training Certificate -
Ramadan ICT Institute
Jigjiga, Ethiopia01.2009
Skills
- Windows
- Microsoft Office
- Internet
- Form processing
- Attention to detail
- Order processing
- Multitasking and prioritization
- Interpersonal communication
- Positive Language Use
- Record keeping
- Understanding customer needs
- Product education
- Excellent communication
- Problem-solving abilities
- Risk assessment
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
- Somali
- English
Leadershipandselfmanagementskills
- Focus on the result for the client and respond positively to feedback.
- Consistently approaches work with energy and positive construction attitude.
- Demonstrates open to change and ability to manage complexity and multi-cultural areas.
- Highly organized with a positive attitude team working in any challenging environment.
Personal Traits
- Admirable managerial skills
- Strong social skills
- Good conceptual skills
- Emotional maturity and physical stamina.
- Ability to work with teams of multicultural composition.
- Brilliant entrepreneur skills
- Superb leadership skills
- Robust organizational skills
- Ability to take instructions
- Excellent Communication and personal character for team work.
- Ability to work individually as well as in a group environment.
References
- Ekram Elmoge, 320-980-2187, Email: ekramelmoge@gmail.com
- Khalid Elmoge, 320-224-3484, Email:khalidisse00@gmail.com
- Abdi Hassan, 320-493-4821, Email: Abdi.hassan@isd742.org
Timeline
Escalation Specialist
Akhris INC
02.2024 - Current
Officer of Packaging and Processing
Alema chicken processing and Wholesale Company
09.2019 - 03.2022
Team Leader of laminating sheets
Delta printing press and laminating
08.2015 - 10.2018
B.Sc's Degree - Animal production and Technology
Mekelle University
Secondary & Entrance Certificates -
Jijiga High School
Advanced English Certificate -
Peace English Private School
ICT training Certificate -
Ramadan ICT Institute
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