Seasoned transportation professional with advanced route planning and load management abilities. Demonstrated commitment to successful operations and customer satisfaction. Known for solid safety record and highly organized approach.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Trinity Linked
Farmington, MO
08.2024 - Current
Organized logistics for events, encompassing venue selection, catering, decorations, transportation, and security.
Generated marketing material to increase ticket sales and attendance.
Personal Shopper
Instacart Shoppers
Farmington, MO
02.2020 - Current
Select and deliver groceries with 98% accuracy, enhancing customer satisfaction and retention.
Manage multiple orders simultaneously, reducing delivery times and increasing efficiency.
Communicate effectively with customers to ensure special requests are met, boosting loyalty.
Utilize app technology to streamline the shopping process, achieving faster order fulfillment.
Resolve customer issues promptly, maintaining a high level of customer service.
Uber Driver
Uber
Farmington, MO
01.2020 - Current
Greeted customers and provided them with information about the ride share service.
Ensured customer safety by providing seat belts and adhering to traffic laws.
Navigated routes using GPS systems for efficient delivery of passengers.
Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
Responded to customer inquiries in a timely manner via phone or text message.
Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
Displayed excellent time management skills by arriving at pickup locations early or on time.
Used discretion when accepting cash payments from customers as needed.
Followed company protocols regarding cancellations, refunds, and other requests from customers.
Business Development Manager/Campus Representative at Coco Linked Permanent JewelryBusiness Development Manager/Campus Representative at Coco Linked Permanent Jewelry