AMINA ANDREWS
Brooklyn,NY
Summary
Extensive experience in administrative support to staff members across a fast-paced corporate environment. Strong background in bookkeeping includes accounts payable, accounts receivable, reporting and spreadsheet management. Outstanding administrative receptionist offering extensive experience in the management of daily office operations. Expertise in managing high-profile initiatives and critical projects in support of top executives. Notable success in development and dissemination of executive-level communications.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Department of Environmental Protection
Flushing, NY
02.2016 - Current
- Drafting, formatting and distribution of memos and reports to City officials, agencies and public.
- Receive and process payments from the public in the form of non-cash remittances.
- Coordinate schedules for engineers to maintain optional task coverage.
- Respond to any and all emails correspondences regarding updates to reports on field work and inquires for both internal and external tasks.
- Uploaded video footage by engineers of manholes and sewer work on the database to be viewed by management.
- Input and track data in specialized City systems such as: IPS, Virtual File and GIS.
- Answer and investigated emails from the contractors or yard regarding projects, complaints or if requests were filed.
Cashier, Trainer
CENTURY 21
New York, NY
08.2010 - 01.2016
- In-depth knowledge of handling returns and exchanges of goods.
- Counted money in cash drawers at beginning and end of shifts to verify correct amounts and sufficient available change.
- Trained new cashiers on customer service protocols and point-of-sale systems.
- Monitored cashier transactions to ensure accuracy and compliance with company policies.
- Fostered a positive learning environment that encouraged teamwork and professional growth among staff members.
- Operated POS system to complete cash, credit and check transactions.
Account Maintenance Coordinator
JP MORGAN CHASE
New York, NY
11.2001 - 06.2010
- Assisted with inputting large amount of data in to computer databases, and processed money orders, and departmental administration.
- Assisted with the training of new hires.
- Performed other general administrative duties as requested by Senior Managers, compiled, sorted and verified the accuracy of data before it is entered.
- Filed documentations into a system within the agreed timescales, and in an accurate and diligent manner.
- Assisted with wire transfers for clients and bankers.
Education
Online Degree - Business Management
ASHFORD UNIVERSITY SAN DIEGO CA
High School Diploma - undefined
MARTIN LUTHER KING, JR. HIGH SCHOOL
New York, NYSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Clerical support
- Critical thinking
- Documentation and recordkeeping
- Dedicated team player
Timeline
Administrative Assistant
Department of Environmental Protection
02.2016 - Current
Cashier, Trainer
CENTURY 21
08.2010 - 01.2016
Account Maintenance Coordinator
JP MORGAN CHASE
11.2001 - 06.2010
High School Diploma - undefined
MARTIN LUTHER KING, JR. HIGH SCHOOL
Online Degree - Business Management
ASHFORD UNIVERSITY SAN DIEGO CA