Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

AMINA MAKULBEKOVA

Brooklyn

Summary

As a recent psychology graduate pursuing a career in forensic mental health counseling, my objective is to apply my strong organizational, problem-solving, and communication skills in a professional setting that aligns with my passion for mental health. With hands-on experience in administrative management, patient coordination, and client relations, I am adept at multitasking, streamlining operations, and providing high-level support in fast-paced environments. Additionally, my proficiency in English, Russian, and Kazakh allows me to effectively communicate with diverse populations. My goal is to bring efficiency, adaptability, and a patient-centered approach to any organization I contribute to, ensuring seamless operations and high-quality service.

Overview

6
6
years of professional experience

Work History

Administrative Manager

Ruchki Da Nozhki LLC
06.2024 - Current
  • Managed complex scheduling for high-demand appointments, ensuring efficient patient flow and minimizing wait times.
  • Handled sensitive client concerns with discretion and professionalism, fostering a welcoming and supportive environment.
  • Developed marketing materials, newsletters, and brochures to enhance client engagement, similar to patient outreach in a clinical setting.
  • Optimized operational workflow by identifying inefficiencies and implementing streamlined processes for front-desk administration.
  • Trained staff on administrative best practices, ensuring consistency in communication and customer service.

Interpreter

Accurate Communications Inc
08.2023 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.

Russian Teacher's Assistant

Stony Brook University
01.2024 - 12.2024
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Mentored and tutored individual students needing additional help.
  • Resolved problems, improved operations and provided exceptional service.

Administrative Assistant

B&Z Global Link LLC
04.2023 - 01.2024
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Conducted research projects related to specific topics assigned by the management team
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Prepared documents for meetings including agendas, handouts and other materials
  • Coordinated travel arrangements for employees and clients as needed
  • Helped organize fundraisers to benefit organizational objectives.

Volunteer

Green River Rotaract
01.2021 - 03.2023
  • Enhanced public speaking skills through delivering presentations at local schools about volunteering opportunities available at the organization
  • Participated in multiple philanthropy events to raise money for various charities
  • Organized and assisted with events, activities and programs to drive outreach initiatives
  • Participated in community clean-up and enrichment projects.

Volunteer

F.R.I.E.N.D.S. Horse Rescue & Sanctuary
05.2021 - 05.2021
  • Participated in community clean-up and enrichment projects
  • Observed rules and safety regulations of organization while carrying out assigned tasks.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Proven ability to learn quickly and adapt to new situations.

Children's Entertainer

Mereke Media
05.2019 - 08.2019
  • Performed face painting and balloon animals as requested by parents or guardians
  • Worked collaboratively with other entertainers to create unique experiences for guests
  • Demonstrated patience when dealing with difficult situations or challenging participants
  • Resolved conflicts between participants quickly and professionally without disrupting the flow of activities
  • Maintained a safe environment by monitoring the activities of the children throughout the event
  • Managed large groups of children effectively while coordinating various activities efficiently
  • Implemented creative ideas for party themes that were both fun yet educational for young minds.

Education

Bachelor of Arts - Psychology

Stony Brook University
01-2025

Associate of Arts - Psychology

Green River Community College
Auburn, WA
03.2023

High School Diploma -

Green River Community College
Auburn, WA
03-2023

GED -

Nazarbayev Intellectual School IB
06.2020

Skills

  • Coordination & Scheduling
  • Business strategies
  • Research & Data Organization
  • Multilingual Communication
  • Project & Workflow Management
  • Administrative Assistance
  • Markering

References

References available upon request

Languages

Russian
Native or Bilingual
Kazakh
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Manager

Ruchki Da Nozhki LLC
06.2024 - Current

Russian Teacher's Assistant

Stony Brook University
01.2024 - 12.2024

Interpreter

Accurate Communications Inc
08.2023 - Current

Administrative Assistant

B&Z Global Link LLC
04.2023 - 01.2024

Volunteer

F.R.I.E.N.D.S. Horse Rescue & Sanctuary
05.2021 - 05.2021

Volunteer

Green River Rotaract
01.2021 - 03.2023

Children's Entertainer

Mereke Media
05.2019 - 08.2019

GED -

Nazarbayev Intellectual School IB

Bachelor of Arts - Psychology

Stony Brook University

Associate of Arts - Psychology

Green River Community College

High School Diploma -

Green River Community College
AMINA MAKULBEKOVA