Experienced with providing essential support in healthcare settings. Utilizing strong organizational skills and effectively communicating with team members. Compassionate care with patients as well as supporting patient needs.
Overview
9
9
years of professional experience
Work History
Detox Aide
Ramsey County
12.2020 - 11.2024
Supporting clients recovering from drug/alcohol dependence
Document of diagnosis, level of service, and procedure codes using EMR
Address other general health concerns as they arise
Order and interpret urine toxicology screens
Review outside health records when necessary
Clinical Care Coordinator
Noran Neurological Clinic
01.2018 - 10.2020
Greet and arrive patients at the front desk for scheduled appointments;
Collect copays at the time of check-in
Maintain accuracy of patient accounts and demographics in multiple systems;
Open and prepare the clinic for hours of operation;
Schedule follow-up appointments
Patient Access Specialist
Abbott Northwestern Hospital
07.2015 - 11.2017
Interviewed patients as they came into the hospital or get roomed and interviewed patients after seeing a doctor
Utilized excellent customer service skills to gather needed information
Entered patient data into the hospital's electronic system
Check and update insurance information and demographics
Education
Associate of Science - Applied Psychology
St. Catherine University
Saint Paul, MN
06-2012
Skills
Time management
Medical terminology
Attention to detail
Clear communication
Languages
Somali
Native or Bilingual
Timeline
Detox Aide
Ramsey County
12.2020 - 11.2024
Clinical Care Coordinator
Noran Neurological Clinic
01.2018 - 10.2020
Patient Access Specialist
Abbott Northwestern Hospital
07.2015 - 11.2017
Associate of Science - Applied Psychology
St. Catherine University
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