Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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AMINA ZEMAN

Woodbridge,VA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Works well in fast-paced environments, bringing strong work ethic, ability to prioritize, and discretion to the position.

Overview

8
8
years of professional experience

Work History

Inside Sales Advisor

Worldstrides
03.2022 - 07.2023
  • Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Provided high-quality support to customers and Envision's partners
  • Consistently met or exceeded sales goals.
  • Managed an average of 30 calls a day

Lead Preschool Teacher

Simon Center
05.2021 - 03.2022
  • Developed and maintained positive relationships with children and parents
  • Prepared daily lessons and exercises; followed age-appropriate curriculum guidelines for preschoolers
  • Participated in required training and professional development courses/seminars
  • Developed a schedule for the students to maintain throughout the day
  • Adapted teaching methods and materials to meet the interest and learning style of the students.

Temporary Teaching Assistant - Special Education

Patriot High School
12.2020 - 05.2021
  • Worked alongside classroom teacher to develop lesson plans and adapt materials to fit the needs of students.
  • Assisted students with disabilities to achieve their established goals - academically and socially.

Executive Assistant/Office Assistant

Surgery Stuff LLC
02.2019 - 04.2020
  • In charge of processing shipments to customers and conversing with customers via email and phone.
  • Assisted in recruitment and hiring of new employees.
  • Handled processing, distribution, accuracy verification and maintenance of invoices involving an extensive nationwide network of facilities that company works with.
  • Drafted purchase order documents for CEO.
  • In charge of multiple accounts and communication with their purchase managers.

Kids Zone Attendant

Gold's Gym
04.2015 - 07.2018
  • Caretaker of all children in the kidszone; ranging from age six weeks to eleven years old
  • Facilitated various activities for the children to participate in
  • Maintained a safe and clean play environment
  • Provided basic needs for the children
  • Developed and maintained positive relationships with children and parents.

Physical Therapy Technician

The Village Physical Therapy
07.2016 - 04.2017
  • Fulfilled office and clerical duties: ordered supplies, fielded phone calls, managed therapists calendars and booked appointments, and helped patients complete and file paperwork
  • Maintained client confidentiality and demonstrated discretion.

Education

B.S. Psychology - double concentration in forensic psychology and developmental psychology

George Mason University
Fairfax, VA
05.2018

Skills

  • Attention to Detail
  • Customer Service
  • Relationship Building
  • Organized and Efficient
  • Interpersonal Communication
  • Analytical problem solver

Volunteer Experience

Coach of TOPS Soccer, 09/2014 - 09/2018, outreach program for children with special needs

Timeline

Inside Sales Advisor

Worldstrides
03.2022 - 07.2023

Lead Preschool Teacher

Simon Center
05.2021 - 03.2022

Temporary Teaching Assistant - Special Education

Patriot High School
12.2020 - 05.2021

Executive Assistant/Office Assistant

Surgery Stuff LLC
02.2019 - 04.2020

Physical Therapy Technician

The Village Physical Therapy
07.2016 - 04.2017

Kids Zone Attendant

Gold's Gym
04.2015 - 07.2018

B.S. Psychology - double concentration in forensic psychology and developmental psychology

George Mason University

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AMINA ZEMAN