Aminah Edwards
Addison,TX
Summary
Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Auto Claims Associate
State Farm
11.2023 - Current
- Prevented potential fraudulent activity by meticulously examining documentation for inconsistencies or discrepancies during claims process.
- Managed a volume of 50-70 daily claims while maintaining accuracy and organization, leading to increased productivity levels.
- Improved workflow efficiency by utilizing advanced software systems for claim management and tracking.
- Followed up with customers on unresolved issues.
- Enhanced customer satisfaction by efficiently managing and resolving auto claims in a timely manner.
Medical Billing and Collections Specialist
Specialty Care Clinics
04.2023 - 10.2023
- Reduced claim denials by diligently reviewing patient records for correct coding and billing information.
- Prevented unnecessary loss of revenue due to late or incomplete billing by meticulously tracking all accounts and ensuring timely submission of accurate claim forms.
- Provided essential support to medical billing team, allowing for more efficient and effective overall operation within department.
- Implemented efficient workflows within department that led to increased productivity levels among staff members while reducing errors in claim submissions.
Overnight Escalations Supervisor
Genpact
11.2020 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Gathered, organized and input information into digital database.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Skills
- Claims Investigation & Review
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Microsoft Office
Certification
- Licensed Claims Adjuster
- TX, FL, GA, VT, DE, NH, NM, LA, RI
Timeline
Auto Claims Associate
State Farm
11.2023 - Current
Medical Billing and Collections Specialist
Specialty Care Clinics
04.2023 - 10.2023
Overnight Escalations Supervisor
Genpact
11.2020 - 03.2023