Aminah Muhammad
Chicago,IL
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
01.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Conducted regular equipment checks to ensure optimal functionality of surveillance systems and other security tools.
Sales Associates,
Leap Rent the Runway
11.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
BARTENDER
AMC theaters
12.2020 - 10.2022
- Prepared and served beverages, ensuring customer satisfaction and compliance with safety standards.
- Managed inventory to reduce waste and optimize stock levels, achieving cost efficiency.
- Trained new staff, enhancing team performance and service quality.
- Resolved customer complaints promptly, improving overall guest experience.
- Mixed craft cocktails with flair, enhancing customer experience. Managed bar inventory, ensuring optimal stock levels.
- Collaborated with kitchen staff for seamless service.
- Boosted bar sales through upselling techniques and drink specials. Implemented efficient bar layout, reducing wait times. Trained new staff on cocktail preparation and service standards.
CASHIER
CVS pharmacy
01.2019 - 11.2020
- Processed transactions efficiently, achieving high customer satisfaction and reducing wait times.
- Handled cash and credit transactions accurately, minimizing discrepancies and ensuring financial accuracy.
- Assisted customers with product inquiries, enhancing their shopping experience and increasing repeat business.
- Maintained a clean and organized checkout area, contributing to a positive store environment.
- Collaborated with team members to streamline operations, resulting in improved service speed.
- Worked in all departments to ensure sales floor is full, zoned and in stock for guests.
Education
HIGH SCHOOL DIPLOMA - undefined
Kenwood Academy
Chicago08.2017
Skills
- Cash Handling (Experienced), Problem Solving, Customer Service, Sales Techniques, Time Management
- Scheduling
Timeline
Security Officer
Allied Universal Security Services
01.2025 - Current
Sales Associates,
Leap Rent the Runway
11.2024 - 05.2025
BARTENDER
AMC theaters
12.2020 - 10.2022
CASHIER
CVS pharmacy
01.2019 - 11.2020
HIGH SCHOOL DIPLOMA - undefined
Kenwood Academy
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